We have an ipod touch purchased in Australia and it is not recognised when connected to the computer in Ireland. how can we get this fixed?
iPod touch, iOS 5.0.1
Have you worked through all of the troubleshooting suggestions in this Apple support document as necessary?
iOS: Device not recognized in iTunes for Windows
B-rock
Hi Easter Island. Thanks for the tip. We have worked through this and it seems to be still having trouble recognising.
When I connect my iphone 3 it also has problems. I am wondering now if it is because our original itunes account is Australian and the computer here is Irish??? If so, how can we connect to different accounts that are based in different countries?
The country has no effect on iTunes seeing the iPod/iPhone. Run diagnostics and see what it says about see the iPod.
iTunes for Windows: Gathering and using iTunes Diagnostics
For information, to purchase iTunes/App store content your account has to be associated with the country you are in.
Did you have any troubles with the troubleshooting suggestions listed or noticed anything unusual or different from what the different steps were describing in that document?
B-rock
Still running the diagnostics. Will let you know how I go.
Question to Illaass - the itunes account we are accessing in Ireland is our Irish cousin's. We purchased some songs with an Irish itunes gift card using their account. They all downloaded to the account no problems. We can still download these to our ipod can't we, especially if the country has no effect on seeing the ipod?
our Australian purchased ipod is not recognised in Ireland. How can we access itunes?
