1 Reply Latest reply: Aug 29, 2012 4:20 AM by Akshay Naik
NeddySeagoon Level 1 Level 1 (5 points)



There is an ongoing problem with my niece's iPod Classic. It is a 120GB and paired with a Windows laptop.


Earlier in the summer it was always slow to connect to iTunes and to disconnect - both to her own computer and my MacBook.


A few weeks ago it stopped connecting at all and a message would appear that it was corrupted.


A Restore was done on the Windows laptop and it seemed to be working properly after that.


Another problem popped up later. The iPod would restart itself while a video was being watched.


Without notice that issue went away and the iPod was running fine for the last two weeks.


However, just an hour ago I tried to sync the device to my MacBook and the corruption message is back again.


What could be causing this problem?


I thought it might have been a corrupted or damaged music file (I had discounted a damaged video file because I tested them on other devices), but all the music files were erased in the last Restore and were not put back on the iPod.


Any help would be great.



  • Akshay Naik Level 1 Level 1 (0 points)

    Can you check how much capacity is used up in your iPOD? If it shows that there is some space that is used in the iPOD for your music then it can be that your DB is corrupt.


    It above is that case then it doesn't sound like your iPod is broken, but it can dump the db for no readily apparent reason at which point the data is still there but invisible to iTunes & the iPod. It's probably too late now, but sometimes there is a backup copy of the database that can be replaced. The database is at iPod_ControliTunesiTunesDB and the backup, if there is one, is at iPod_ControliTunesiT.tmp. You can prepare for a future crash however...


    First goto the preferences menu and check *Disable automatic syncing of all iPones & iPods* , then with the iPod connected goto the iPod summary tab and uncheck *Open iTunes when this iPod is connected* . Now, when your iPod is behaving, you can connect it to your computer & backup the contents of iPod_ControliTunes to another folder on the iPod, e.g. backupiTunes , before making any changes. If the iPod should crash when you update it you should be able to restore the iTunesDB file. Depending on what you added or deleted there might be problems if it tries to play non-existant files but at least you could plan when to do the full restore.