HT201954: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

Learn about Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Confusedgranny
Level 1 (0 points)

Q: I bought a used iPhone 3 from eBay my husband tried to update it and all that comes up on the screen now is the imei and iccid numbers with iTunes icon and a USB have I bought a dud or what

I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .

iPhone 3G

Posted on Aug 28, 2012 5:00 PM

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Confusedgranny

Q: I bought a used iPhone 3 from eBay my husband tried to update it and all that comes up on the screen now is the imei and iccid num ... more

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  • by deggie,

    deggie deggie Aug 28, 2012 7:58 PM in response to Confusedgranny
    Level 9 (54,806 points)
    iPhone
    Aug 28, 2012 7:58 PM in response to Confusedgranny

    Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.