my itunes wont connect to the store on windows and ive tried everything
my itunes wont connect to the store and ive already tried troubleshooting tips from apple but its still wouldnt work this happened after i updated my itunes on windows 7>
my itunes wont connect to the store and ive already tried troubleshooting tips from apple but its still wouldnt work this happened after i updated my itunes on windows 7>
Here are all the advanced troubleshooting articles you can go through
http://support.apple.com/kb/TS4123
http://support.apple.com/kb/TS3297
Here are all the advanced troubleshooting articles you can go through
http://support.apple.com/kb/TS4123
http://support.apple.com/kb/TS3297
Thanks alot this should help 🙂
I ahve had this problem in the past and found a solutionn on one of the forums.
Worked for me.
Run Command prompt (as administrator)
enter ' Netsh Winsock reset" (no quotes)
Good luck
I have been working on this problem (iTunes for Windows) since April 2012 and finally got it working. I have gone through all the suggested "advanced" trouble shooting procedures with no luck. I even tried opening a work order with them which was a waste of time because they had me retry everything I had already tried and never read my responses. I am attaching all my notes on what I have tried since the beginning. What I think was the issue all along was .net 4. The fix was listed in 12-03-12 where I removed everything, including .net 4, installed an earlier version back when iTunes was still working. I am now running version 11.0.1.12 and it is still working, Good Luck!
12-05-12
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Fixed 12-03-12!!!
So iTunes didn't need the .NET stuff to work but it must have been corrupted in a way that won't let it connect to the iTunes store correctly.
Next I am going to upgrade to the latest version without .NET to see if it still works. If not I will fall back.
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New items checked 11-28-12: (did not fix issue)
Set primary DNS to 8.8.8.8
Set the Date Forward and Revert Back
ran the autoruns.zip program
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New items checked 04-14-12: (did not fix issue)
itunes.apple.com
ax.itunes.apple.com
albert.apple.com
gs.apple.com
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Original items checked 04-11-12: (did not fix iTunes Store issue)
Read through iTunes support forums and tried all these items. Still cannot connect to iTunes Store
Uninstalled iTunes in this order:
(1) iTunes
(2) QuickTime
(3) Apple Software Update
(4) Apple Mobile Device Support
(5) Bonjour
(6) Apple Application Support
Then reinstalled the latest version of iTunes 10.6.1.7
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Winsock Fix:
netsh winsock reset
netsh winsock reset catalog
netsh int ip reset reset.log
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Opened iTunes in Safe Mode, still could not connect
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Did the autoruns app - http://support.apple.com/kb/TS4123
===============================================================
turned off antivirus to see if it was blocking access, still could not connect
===============================================================
turned off firewall - it is configured to allow iTunes access with all protocols
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De-authorized and then reauthorized computer
===============================================================
updated NIC driver
===============================================================
Disabled itunes store in Preferences / Parental and then re-enabled
Simple and effective! Finally, I can now connect to the iTunes Store and it's also fixed my Safari that was hanging without connecting. Good one sirikan.
after a few hours of reinstalling pulling hair out turning off the firewall and nothing worked,looked up the itunes ports and opened them and woop woop chicken soup im in
my itunes wont connect to the store on windows and ive tried everything