Macbook pro (late 2011) randomly reboots
Since June this year I have a macbook pro late 2011.
Use it for work, mostly for video editting with Adobe Premiere CS6.
Since a month i get these really anoyying messages that say "Your computer needs to restart because of a problem."
The things i did since i got the macbook:
- add 8gb internal memory instead of 4
- install the update mountain lion
before these changes, i got only one time the message of the problem.
now i got it last night two times, and this morning one time.
I want to know what the problem causes.
The last thing i want is to send my mac back to apple.
I got it for two almost 3 months now... This should not be possible with a computer of 1300 euros and only two months old........
This is the message repport i get after the automatic reboot:
Interval Since Last Panic Report: 116296 sec
Panics Since Last Report: 2
Anonymous UUID: 6CF2DC87-6DF9-4835-85B4-B445DDD60EA7
Wed Aug 29 10:39:14 2012
panic(cpu 4 caller 0xffffff802bcb7b95): Kernel trap at 0xffffff802bc7c1a3, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000000b017056, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff80318d33d0, RCX: 0xffffff8041785aa0, RDX: 0xffffff802c2bca80
RSP: 0xffffff811bbdbcb0, RBP: 0xffffff811bbdbcc0, RSI: 0x0000000000000001, RDI: 0xffffff80318d33d0
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000004c8f000, R11: 0x0000000000000004
R12: 0xffffff80435f6ce0, R13: 0xffffff8043a2c1c0, R14: 0xffffff802c2bbb50, R15: 0xffffff802c2bca80
RFL: 0x0000000000010286, RIP: 0xffffff802bc7c1a3, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff811bbdb950 : 0xffffff802bc1d5f6
0xffffff811bbdb9c0 : 0xffffff802bcb7b95
0xffffff811bbdbb90 : 0xffffff802bcce4ad
0xffffff811bbdbbb0 : 0xffffff802bc7c1a3
0xffffff811bbdbcc0 : 0xffffff802bc80966
0xffffff811bbdbce0 : 0xffffff802bc88815
0xffffff811bbdbd10 : 0xffffff802bc87397
0xffffff811bbdbd40 : 0xffffff802bc7537d
0xffffff811bbdbdb0 : 0xffffff802bc62a8a
0xffffff811bbdbf40 : 0xffffff802bcb7f69
0xffffff811bbdbfb0 : 0xffffff802bcce3d1
BSD process name corresponding to current thread: Dropbox
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000002ba00000
Kernel text base: 0xffffff802bc00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 139969618768
last loaded kext at 105180566748: com.apple.driver.AppleBluetoothMultitouch 75.15 (addr 0xffffff7fad985000, size 77824)
loaded kexts:
com.paragon-software.filesystems.ntfs 82
com.avast.PacketForwarder 1.3
com.avast.AvastFileShield 1.0.1
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.9f8
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.9f8
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
MacBook Pro, OS X Mountain Lion (10.8.1)