Previous 1 2 Next 29 Replies Latest reply: Feb 12, 2013 10:41 PM by PAHU
xxxxxxxxxxxxxxxxxxxxxxxxxxx Level 1 (0 points)

I have a Kyocera Ecosys FS-1250DN printer which has worked happily with Snow Leopard and Lion.


Since upgrading to Mountain Lion, it now prints a small PostScript header page whenever the printer is switched on.

 

Having printed this almost blank page, it workes perfectly.

 

I've tried downloading the latest (rather old) drivers from Kyocera and re-installing them, but still get the same problem - a few lines of PostScript header is printed whenever I switch the printer on.


Prior to upgrading to Mountain Lion, this didn't happen.


Any thoughts or suggestions?

  • John Blanchard1 Level 5 (5,230 points)

    You could talk to Kyocera to see if they will release an updated driver.

     

    One possble fix is to use the CUPS page to see if there is a way to turn that page off. http://127.0.0.1:631

     

    Another workaround is to use the Generic PostScript PPD.

     

    Hope this helps.

  • xxxxxxxxxxxxxxxxxxxxxxxxxxx Level 1 (0 points)

    Unfortunately ...

     

    I raised a ticket with Kyocera a fortnight (2 weeks) ago and no response yet.

     

    The CUPS config page says "Web Interface is Disabled"

     

    I would welcome some clues on how to use a Generic PS PPD, please!

     

    James

  • sig Level 8 (35,785 points)

    Upgrading to Mountain Lion should have no ill effect to your printer when all you do is switch it on. So disconnect the cable to the printer from the Mac and then turn on your printer. Same thing happens? Alternative while you're waiting for Kyocera to get back to is keep the printer on all the time.

  • xxxxxxxxxxxxxxxxxxxxxxxxxxx Level 1 (0 points)

    Hi,

     

    If I disconnect the USB cable from the printer, I get no PS text.

    If I connect the printer to Windows 7 running in Parallels, I get no PS text.

    Under Snow Leopard / Lion in Mac OS, I got no PS text.


    Only since upgrading to 10.8 do I see this page with PS text on it.

     

    So it seems like a change that Apple has made in 10.8 has triggered this problem for me - though whether that's a fault for Apple or Kyocera to fix is anybody's guess.


    I tend to hit the cancel print button when I switch on, so I have a workaround. But workaround aren't ideal.


    Thanks, James

  • John Blanchard1 Level 5 (5,230 points)

    To turn on the web interface, launch Terminal and type "cupsctl WebInterface=yes"

     

    When you add the printer in AddPrinter, use the "Use:" menu and select the Generic PostScript PPD.

     

    Hope this helps.

  • xxxxxxxxxxxxxxxxxxxxxxxxxxx Level 1 (0 points)

    Thanks John.


    I had a look through the CUPS web interface but couldn't find any banners, coversheets, watermarks or anything else like that being enabled.

     

    Also, even with the generic PS PPD, I still got exactly the same problem of the PS text appearing on a page ...

     

    %!PS-Adobe-3.0 Query
                        userdict(`004_cvn{(`004) print flush}put
                                                                %%BeginFeatureQue

     

    Which is all I get at the top of the page.

     

    The printer, a FS-1350DB, supports PS 3 according to its webpage.

  • John Blanchard1 Level 5 (5,230 points)

    I am sorry that didn't help. I checked Kyocera's site, and they don't seem to have any support for this printer. Looking for 1250DN didn't show any results. The closest model listed, the 1370DN, only has support until 10.5. You could try that driver. If that doesn't work, I would call Kyocera.

  • Matt Broughton Level 5 (4,980 points)

    xxxxxxxxxxxxxxxxxxxxxxxxxxx wrote:

     

    Thanks John.

     

    Also, even with the generic PS PPD, I still got exactly the same problem of the PS text appearing on a page ...

     

    %!PS-Adobe-3.0 Query
                        userdict(`004_cvn{(`004) print flush}put
                                                                %%BeginFeatureQue

     

    Which is all I get at the top of the page.

     

    The printer, a FS-1350DB, supports PS 3 according to its webpage.

     

    The specifications actually say that it can Emulate PostScript 3 (KPDL3) along with PCL 6 and some other languages.  The only true controller language is PRESCRIBE IIe.

     

    I took a look at the PPD from the Kyocera site.  I did not fully understand it but it looks like it issues a JCL (job control language) directive at the beginning of a print job to set the printer to "PostScript" mode.

     

    It may be that when you power on the printer, it is trying to find out what language it is supposed to use.  Is there a way to specify a printer language via the control panel or a web interface for the printer?

     

    I also did a Google search for "%!PS-Adobe-3.0 Query".  I did not get a chance to go through any of the hits, but rest assured you are not the first person to have this problem.  It certainly does not appear to be stricly Mountain Lion related.

     

    At this point I don't have any answers for you either, but perhaps some leads as to where to look to see what others have done to try to resolve the problem.

  • xxxxxxxxxxxxxxxxxxxxxxxxxxx Level 1 (0 points)

    Gentlemen - thank you both very much - your replies prompted me to go and look at the printer settings.

     

    It was defaulting to an Emulation of PCL6, having changed it to KPDL (Kyocera's PS emulation) I now no longer get this spurious PS header page.


    The problem, therefore, appears to be solved - big thanks for your help, thoughts and suggestions!

  • Matt Broughton Level 5 (4,980 points)

    Glad to hear you found a solution to your problem.

  • mrwaraka Level 1 (0 points)

    I'm suing a mac os 10.8.2 and a canon ir 1600/2000 printer.

     

    Everytime I connect to the printer, I get an error message printed on a blank page as "%!PS-Adobe-3.0 Query userdict (004)cvn{\004) print flush}put %%BegininFeatureQue"

     

    Please help me.

     

    Thanks!!

  • mrwaraka Level 1 (0 points)

    I'm suing a mac os 10.8.2 and a canon ir 1600/2000 printer.

     

    Everytime I connect to the printer, I get an error message printed on a blank page as "%!PS-Adobe-3.0 Query userdict (004)cvn{\004) print flush}put %%BegininFeatureQue"

     

    Please help me.

     

    Thanks!!

  • PAHU Level 6 (16,105 points)

    The iR1600/2000 series supported PCL5e/PCL6 by default and had an optional Postscript Module-B1. With your iR printing the Postscript code, it indicates that you don't have the optional Postscript Module-B1 installed in the copier.

     

    To print to this machine, delete the current printer in Print & Scan and create a new printer, this time selecting Generic PCL Laser in the Use menu.

  • mrwaraka Level 1 (0 points)

    The OS automaticaly selects the Generic PCL Laser. But still the same error page is printing. Any solutions?

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