Keynote will not open powerpoint file

Hello,


My professor has posted a powerpoint file online and when i try to open it with keynote i get 'Import Error - An Unknown Error has occured'. Is this file simply not compatible or is there a trick to getting pptx files to open on keynote? I'm running a macbook pro 2012 with 10.7.4.


Thank You

MacBook Pro, Mac OS X (10.7.4)

Posted on Aug 29, 2012 2:42 PM

Reply
3 replies

May 12, 2014 2:22 AM in response to Sally Oh

Try this repair for Keynote, ensure you complete all the tasks and in the order shown:



1 delete all the iWork applications if you have them, not just Keynote, using Appcleanerfrom Mac Update, its a freeware application


2 restart the Mac; Apple menu > Restart


3 immediately after the start chime, press the shift key until you see the Apple symbol.

let it fully boot up, it will take longer as the OS is repairing the drive


4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive

then First Aid tab and click repair disc permissions


5 when complete, restart the Mac normally


6 install Keynote from the Mac App Store

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Keynote will not open powerpoint file

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