jykim0806

Q: When spilled water on MacBook Pro keyboard?

     Ok, I haven't spilled water yet however, I just wanted to prepare for the accident so I don't have to lose my valuable investment.

I have done some research however, there were some controversies so I came to ask for the best answer from the Apple Support Communities people.

So what is the best course of action when spilled water on MBP keyboard?

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)

Posted on Aug 29, 2012 11:25 PM

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Q: When spilled water on MacBook Pro keyboard?

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  • by sig,

    sig sig Sep 7, 2012 4:32 AM in response to Shootist007
    Level 8 (35,798 points)
    Mac OS X
    Sep 7, 2012 4:32 AM in response to Shootist007

    You paid + for it with your "Business" class notebook.

  • by Shootist007,

    Shootist007 Shootist007 Sep 7, 2012 4:38 AM in response to sig
    Level 6 (16,660 points)
    Sep 7, 2012 4:38 AM in response to sig

    Not really it was included in the cost of the notebook/warranty. Whether or not if I had selected a lower warranty option the notebook would of cost less overall is not the point.

     

    Apple does not offer any such option at all even with their expensive extended Applecare warranty plan.

     

    Only through some other source can you get any accidental warranty coverage for Apple computers. Then you have to deal with that company to get the money you would spend on fixing or replacing the Mac. With Dell all I'd have to do is call, explain the problem and they would fix it.

  • by Csound1,

    Csound1 Csound1 Sep 7, 2012 6:56 AM in response to jykim0806
    Level 9 (50,282 points)
    Desktops
    Sep 7, 2012 6:56 AM in response to jykim0806

    jykim0806 wrote:

     

    Can you recommend any of them?

    Insurance is your responsibility, ask your neighbours, ask the company that insures your car, research a little (there is a service called Google, good for that)

  • by Csound1,

    Csound1 Csound1 Sep 7, 2012 6:57 AM in response to Shootist007
    Level 9 (50,282 points)
    Desktops
    Sep 7, 2012 6:57 AM in response to Shootist007

    Shootist007 wrote:

     

    Not really it was included in the cost of the notebook/warranty. Whether or not if I had selected a lower warranty option the notebook would of cost less overall is not the point.

    Dells accidental damage cover is extra cost, Shootist is being a little misleading here in his zeal to praise Dell again. And yes, Apple don't offer it at all (on their computers)

  • by Shootist007,

    Shootist007 Shootist007 Sep 7, 2012 7:07 AM in response to Csound1
    Level 6 (16,660 points)
    Sep 7, 2012 7:07 AM in response to Csound1

    Extra cost or not isn't the point. Actually mine was included with the service plan that came standard on the model/configuration I chose.

     

    Not misleading. Apple does not offer any, Dell, HP and others do. What does that say about Apple warranty at any cost.

  • by Csound1,

    Csound1 Csound1 Sep 7, 2012 7:09 AM in response to Shootist007
    Level 9 (50,282 points)
    Desktops
    Sep 7, 2012 7:09 AM in response to Shootist007

    Do Dell pay you for this ridiculous verbiage ...

  • by Shootist007,

    Shootist007 Shootist007 Sep 7, 2012 7:16 AM in response to Csound1
    Level 6 (16,660 points)
    Sep 7, 2012 7:16 AM in response to Csound1

    Csound1 wrote:

     

    Do Dell pay you for this ridiculous verbiage ...

    No and it is not ridiculous. It is fact. The real question is why can't you understand that.

     

    Go to the Apple store site, configure any Mac computer. When you get to the extended warranty section is there a listing for Accidental Damage coverage? No there isn't.

     

    Now go to the Dell site and select a notebook model. In the list of options you can configure is there a listing for Accidental Damage coverage? Yes there is.

     

    Case closed.

     

    Thanks.

  • by Csound1,

    Csound1 Csound1 Sep 7, 2012 7:20 AM in response to Shootist007
    Level 9 (50,282 points)
    Desktops
    Sep 7, 2012 7:20 AM in response to Shootist007

    Shootist007 wrote:

     

    Csound1 wrote:

     

    Do Dell pay you for this ridiculous verbiage ...

    No and it is not ridiculous. It is fact. The real question is why can't you understand that.

     

    Go to the Apple store site, configure any Mac computer. When you get to the extended warranty section is there a listing for Accidental Damage coverage? No there isn't.

     

    Now go to the Dell site and select a notebook model. In the list of options you can configure is there a listing for Accidental Damage coverage? Yes there is.

     

    Case closed.

     

    Thanks.

    Please let up on the case closed, you can't see the trees let alone the forest, but if you think that acting as an insurance broker makes Dell wonderful more power to you. Every post of yours is an AD for Dell or Microsoft, your house is made of glass.

  • by Shootist007,

    Shootist007 Shootist007 Sep 7, 2012 7:25 AM in response to Csound1
    Level 6 (16,660 points)
    Sep 7, 2012 7:25 AM in response to Csound1

    Most of my posts here on the Apple forums are about helping people with their Mac computers. It is only you that thinks all my posts are about other computer makers and other operating systems.

     

    But then that is what I expect from you as you can not, as you say, see the forest for the trees.

     

    Otherwise you would just let this go. But you can't.

     

    Have a great day.

  • by Courcoul,

    Courcoul Sep 7, 2012 7:53 AM in response to Csound1
    Level 6 (14,193 points)
    Sep 7, 2012 7:53 AM in response to Csound1

    Forget it, Shootist is the Resident Grinch Sourpuss who enjoys taking umbrage to anything you may post as well as taking potshots at Apple in all opportunities. How that gets you 9K points and Level 6 is quite the mystery. /___sbsstatic___/migration-images/194/19498012-1.gif

     

    Anyway, I can attest to Dell's incredible waterproofness. A few years back, a colleague left a quite banged up Dell portable open and running on his desk next to an open window. Spring shower came and went, the computer was completely soaked. When tipped, liquid water would drip from its innards. About a week later after being left in the Sun to dry, the thing was up and running as if nothing had happened! /___sbsstatic___/migration-images/194/19498012-2.gif

  • by Shootist007,

    Shootist007 Shootist007 Sep 7, 2012 8:06 AM in response to Courcoul
    Level 6 (16,660 points)
    Sep 7, 2012 8:06 AM in response to Courcoul

    Sorry you feel that way and actually I'm coming up on 10,000 points and I got them from helping other Mac users in these forums with good advice and my overall knowledge of how computer work.

     

    I take offense to your use of the words Grinch and sourpuss. You do not know me and have no idea of who i am and what I am like.

     

    I was just stating facts about Apple and other makers of computers and the warranty options that can be purchased from other manufacturers, or can't be purchased from Apple. And as you have pointed out other computers are made with more resistance to water damage then Mac computers.

  • by sig,

    sig sig Sep 7, 2012 11:54 AM in response to Shootist007
    Level 8 (35,798 points)
    Mac OS X
    Sep 7, 2012 11:54 AM in response to Shootist007

    To both Shoorist007 and Courcoul,

     

    Lighten up. If you want to square off do it elsewhere (lounge). Not good form for the unhired help to be bickering in front of the customers.

  • by jykim0806,

    jykim0806 jykim0806 Sep 7, 2012 11:55 PM in response to Courcoul
    Level 1 (14 points)
    Apple Music
    Sep 7, 2012 11:55 PM in response to Courcoul

    I think the time I can buy Apple care has expired.

  • by Shootist007,

    Shootist007 Shootist007 Sep 8, 2012 3:14 AM in response to jykim0806
    Level 6 (16,660 points)
    Sep 8, 2012 3:14 AM in response to jykim0806

    You have 1 year to buy it from date of purchase.

  • by Simon Meyer,

    Simon Meyer Simon Meyer Dec 22, 2012 1:57 PM in response to jykim0806
    Level 1 (75 points)
    Dec 22, 2012 1:57 PM in response to jykim0806

    So let me get this clear - the Apple extended warranty does not cover accidental damage - like a water spill?

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