Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When spilled water on MacBook Pro keyboard?

Ok, I haven't spilled water yet however, I just wanted to prepare for the accident so I don't have to lose my valuable investment.

I have done some research however, there were some controversies so I came to ask for the best answer from the Apple Support Communities people.

So what is the best course of action when spilled water on MBP keyboard?

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)

Posted on Aug 29, 2012 11:25 PM

Reply
125 replies

Apr 11, 2017 9:01 AM in response to moretougher

moretougher wrote:


It's so unacceptable that in 2017 apple does not make MacBooks spill resistant. I've definitely purchased my last mac until they can take their eyes off manufacuring profit and try to solve everyday users problems again

Spill water on any electronic device and see how resistant it is. Spilled water is not an "everyday users problem". Anyone who uses a computer, or any other electronic product should know not to have any liquids in vicinity of the device. Apple can not prevent user carelessness.

Sep 5, 2012 5:35 PM in response to jykim0806

There have been lots of posts about water (and worse) spilled on Mac portables. Turning upside down, covering the computer with uncooked rice and many other "cures" have been posted but, most of the time, fail to prevent damage, even if only "pure water" is the invader. The damage is done when the water hits the live logic board, so the usual interventions only prolong the inevitible--a complete rebuild or a new computer.


The bottom line is that , in the majority of cases, the computer is ruined, or the repair cost would almost buy a new one.


The absolute best proactive step is to have homeowners'/renters' insurance that covers accidental damage to computer equipment. AppleCare does not. Get a deductible low enough that you can cash-flow the deductible.


Other things to consider "before the fact":


---Don't eat or drink near your laptop.


---Don't let friends eat or drink near your laptop. Hide the computer when they come to visit.


---If you have friends with IQs lower than the legal speed limit in the US, give them a blessing and then go find some smarter friends.


---If you have a cat, be aware that many cats see an open notebook computer as a drop-off station for biological samples. At best they find the keyboard to be a warm place to sleep. Keep the lid shut, even if you walk away from the computer for only a few minutes. Most computer techs will not even look at a compuer that's been fouled by a pet; they view it as a biohazard.

Sep 6, 2012 11:54 PM in response to jykim0806

The warranty that comes with the Mac for a year, and that can be extended for two more by purchasing AppleCare, covers manufacturing defects. A screen gone bad, a drive that dies by itself (not after being knocked off the 3rd. floor balcony), the battery that fails to hold a charge, etc. Not user misuse, peeing cats or any other similar hazard.

When spilled water on MacBook Pro keyboard?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.