7 Replies Latest reply: Aug 30, 2012 2:54 PM by Peggy
robertafromsuttons bay Level 1 (0 points)

I can't find my install DVD, but I do have the serial numbers.  How do I get my programs back without having to buy again?


iWork, OS X Mountain Lion (10.8.1)
  • Peggy Level 8 (38,635 points)

    iWork '09 installed from the retail DVD does not have or require a serial number. Only a license purchased from within the downloaded trial requires a serial number & it is only one serial number for the entire suite. Please post back with details on how you got iWork '09 in the first place & we can go from there.

     

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  • Jerrold Green1 Level 7 (29,960 points)

    Robert,

     

    If your install DVD is gone and your HD failed and you have no backup, you're goose is cooked, as they say.

     

    The good news is that the apps are cheap in the Mac App Store and you won't have to ever worry again about losing them. They should be available at the Mac App Store for a good long time for download should you need to do that again. Even so, I'd suggest a bootable backup on an external drive be really sure about recovery.

     

    Jerry

  • robertafromsuttons bay Level 1 (0 points)

    I must have purchased it from the trial download, which would explain why I don't have the install DVD.  Am I stuck with buying it again?  I did buy Keynote again because I use it for work constantly, but I miss Pages.

  • Jerrold Green1 Level 7 (29,960 points)

    Robert.

     

    If you save Mail someplace other than on the failed HD, check and see if you still have the order confirmation with the activation code.

     

    Jerry

  • Peggy Level 8 (38,635 points)

    Send me an e-mail & I'll send you directions to get the trial. Make sure you save a copy on a CD/DVD & an external hard drive.

     

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  • robertafromsuttons bay Level 1 (0 points)

    Thank you!

     

    <E-mail Edited by Host>

  • Peggy Level 8 (38,635 points)

    No, send me an e-mail. You'll find my e-mail address in the biography section of my profile when you click on my name in blue or my avatar. It's a very bad idea to post your e-mail address in a public forum. For your safety, I will ask the hosts to remove it.

     

    I await your e-mail.

     

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