My hard drive failed and I lost my 09 iWork programs.

Question

My hard drive failed and I lost my 09 iWork programs.

I can't find my install DVD, but I do have the serial numbers. How do I get my programs back without having to buy again?

iWork-OTHER, OS X Mountain Lion (10.8.1)

Posted on Aug 30, 2012 7:32 AM

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Answer 1

Peggy

Level 8

41,601 points

Aug 30, 2012 9:59 AM in response to robertafromsuttons bay

iWork '09 installed from the retail DVD does not have or require a serial number. Only a license purchased from within the downloaded trial requires a serial number & it is only one serial number for the entire suite. Please post back with details on how you got iWork '09 in the first place & we can go from there.

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Answer 2

Aug 30, 2012 10:06 AM in response to robertafromsuttons bay

Robert,

If your install DVD is gone and your HD failed and you have no backup, you're goose is cooked, as they say.

The good news is that the apps are cheap in the Mac App Store and you won't have to ever worry again about losing them. They should be available at the Mac App Store for a good long time for download should you need to do that again. Even so, I'd suggest a bootable backup on an external drive be really sure about recovery.

Jerry

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Answer 3

Aug 30, 2012 10:22 AM in response to Peggy

I must have purchased it from the trial download, which would explain why I don't have the install DVD. Am I stuck with buying it again? I did buy Keynote again because I use it for work constantly, but I miss Pages.

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Answer 4

Aug 30, 2012 10:50 AM in response to robertafromsuttons bay

Robert.

If you save Mail someplace other than on the failed HD, check and see if you still have the order confirmation with the activation code.

Jerry

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Answer 5

Peggy

Level 8

41,601 points

Aug 30, 2012 12:21 PM in response to robertafromsuttons bay

Send me an e-mail & I'll send you directions to get the trial. Make sure you save a copy on a CD/DVD & an external hard drive.

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Answer 6

Aug 30, 2012 2:59 PM in response to Peggy

Thank you!

<E-mail Edited by Host>

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Answer 7

Peggy

Level 8

41,601 points

Aug 30, 2012 2:54 PM in response to robertafromsuttons bay

No, send me an e-mail. You'll find my e-mail address in the biography section of my profile when you click on my name in blue or my avatar. It's a very bad idea to post your e-mail address in a public forum. For your safety, I will ask the hosts to remove it.

I await your e-mail.

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