Why can't I update my iPod touch to iOS 5?

Question

Level 1

8 points

Why can't I update my iPod touch to iOS 5?

I followed all the steps to upgrade to iOS 5 on my iPod touch. It keeps restoring the same 4.2.1 that I have. I'm about done with this thing and ready to buy some other product. What am I doing wrong?

iPod touch, iOS 4.2

Posted on Aug 30, 2012 8:43 AM

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Answer 1

varjak paw

Level 10

182,662 points

Sep 10, 2012 1:38 PM in response to s41

Only the third-generation or fourth-generation iPod touch can run iOS 5. My guess is that you have a second-generation model for which iOS 4.2.1 is the last version available. You can confirm the model you have here:

http://support.apple.com/kb/HT1353

Regards.

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