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User profile for user: benjaminfromgalloway
benjaminfromgalloway Author
User level: Level 1
8 points

printer offline

I just installed mountain lion on my mac and also apple extreme router ,I can't figure out how to get my HP all in one C4780 printer online again


the printer is hookup rt now with USB wire and works fine but I can't figure out how to get it to join my home network so I can use it with my dell laptop too.


I tried using setup on mac which contains hp setup but doesnt recognize USB hookup to continue configuration of printer with mac and home network.


im stumped tyvm for help!!!

iMac, OS X Mountain Lion (10.8.1), apple extreme router

Posted on Aug 30, 2012 5:12 PM

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User profile for user: ShlomiL
ShlomiL
User level: Level 3
774 points

Posted on Sep 1, 2012 6:21 AM

Hi,

The specific model not provided with Full Feature software for Mountain Lion which mean the only way to set up the wireless connection for the device from a Mac is creating a temporary ad-hoc connetion (direct connection between the printer and the Mac) and using the printer Embedded Web Server page to connect it to your router.


As you also have a Dell PC the simplest way will be using Windows for that purpose which provide you a lot more user friendly method to do so.

Select your Windows operating system used by your Dell PC below, then expend the Driver category and run the Full Feature Software.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&p roduct=3794615&


Follow the steps to reconfigure wireless connection and temporary plug the USB when prompted.

After connecting the printer to your network the priner will be accessible through the network for both your PC and your Mac.


Regards,

Shlomi

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User profile for user: ShlomiL
ShlomiL
User level: Level 3
774 points

Sep 1, 2012 6:21 AM in response to benjaminfromgalloway

Hi,

The specific model not provided with Full Feature software for Mountain Lion which mean the only way to set up the wireless connection for the device from a Mac is creating a temporary ad-hoc connetion (direct connection between the printer and the Mac) and using the printer Embedded Web Server page to connect it to your router.


As you also have a Dell PC the simplest way will be using Windows for that purpose which provide you a lot more user friendly method to do so.

Select your Windows operating system used by your Dell PC below, then expend the Driver category and run the Full Feature Software.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&p roduct=3794615&


Follow the steps to reconfigure wireless connection and temporary plug the USB when prompted.

After connecting the printer to your network the priner will be accessible through the network for both your PC and your Mac.


Regards,

Shlomi

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printer offline

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