iCloud - false warning about running out of space

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Level 1

0 points

iCloud - false warning about running out of space

Some time ago I received warning that my basic 5GB iCloud storage is almost full. This appeared on my iPhone4. It haunted me whole day while driving my car so I gave in and purchased extra 10GB storage space after all. But I never checked any details on what and how much is stored there.

Yesterday the same thing repeated. When I checked my iCloud details I could see that 12,7GB of storage is free! It bothers me for no reason, actually it seems that 10GB purchase was not needed at all.

Am I missing something? Or is it some strange bug?

Posted on Aug 31, 2012 2:13 AM

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Answer 1

pvonk

Level 6

13,851 points

Aug 31, 2012 7:43 AM in response to Pali65

I think the warning you are getting pertains to memory on your iPhone, not icloud. You can't add more memory to an iphone, the only way to free up space is to begin deleting apps and/or data (like pictures and video).

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Answer 2

Pali65 Author

Level 1

0 points

Sep 1, 2012 1:17 AM in response to pvonk

Negative. I have 4 GB free on the iPhone.

And as described - the warning message had a button which opened the purchase of iCloud storage room. And when I purchased 10GB the warning vanished.

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Answer 3

Nov 14, 2012 6:17 PM in response to Pali65

The same thing happened to me! I got a warning tonight saying that my 5GB is almost full, then I got a message to my back-up email account saying that my iCloud was indeed full and that I wouldn't recieve any more emails, etc... so frustrating becuase I have 4GB free.....

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Answer 4

Dec 13, 2016 9:08 AM in response to ryanfromarnprior

I see this an old thread, but has anyone had any resolution to this? Yesterday, I had 19 KB of 5 GB available. I got tired of the warnings and saw how reasonable the extra storage was. So I upgraded. Two seconds later I had 44.24 GB available out of 50 GB. Yay!

Then I got the iCloud full warning again. And again. And again.

The MacBook Pro has been rebooted since then. The iPad and iPhone have not. And the only thing I can think of is that one of those two doesn't know about the upgrade yet and it somehow pushing the warning to me on the MacBook Pro???

I guess I will try to reboot those two as well and see if it makes a difference. Otherwise, does anybody have any ideas on this?

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Answer 5

Eric Root

Level 10

684,039 points

Dec 13, 2016 10:37 AM in response to Crimson Tim

Contact iCloud Support. You may have to try twice.

iCloud Support

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