App store not installing updates

Whenever I try to update anything through app store, I just get 'waiting...' appear in the top right of the update box. The word 'update' is also greyed out so I can't click to start again. I've had this issue since I bought my mac last month. I need the loops that are available for garageband (1.0) and the new OS update (10.8.1) - help!

MacBook Pro, OS X Mountain Lion (10.8)

Posted on Aug 31, 2012 6:22 AM

Reply
2 replies

Aug 31, 2012 7:16 AM in response to evilsupervillain

Open the Finder. From the Finder menu bar click Go > Go to Folder


Type this exactly as you see it here:


~/Library/Caches/com.apple.appstore


Click Go


Move the Cache.db file from the com.apple.appstore folder to the Trash.


Now here:


~/Library/Preferences/


Click Go


Move these files from the Preferences folder to the Trash.


com.apple.appstore.plist


com.apple.storeagent.plist


Now here:


~/Library/Cookies


Click Go


Move the com.apple.appstore.plist file from the Cookies folder to the Trash.


Empty the Trash, launch the App Store and try updating.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App store not installing updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.