Any possible way to fix error code 28? Restore doesn't work and my ipod won't turn on.

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Level 1

8 points

Any possible way to fix error code 28? Restore doesn't work and my ipod won't turn on.

One day my ipod just wouldn't turn on and from then on it has been a total black out. I have plugged it into iTunes and it has notified me that the ipod is in recovery mode. I tried to restore the iPod but right at the end it brings up the error code of 28.
I don't want to fork out a lot of money for a new ipod, so if anybody could help me that would be great. Please share your knowledge if you have experienced this and know how to fix it, your help would be great. Thanks!

iPod touch, Windows Vista

Posted on Aug 31, 2012 5:35 AM

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Answer 1

lllaass

Level 10

210,411 points

Aug 31, 2012 5:40 AM in response to lauono3

Error 20, 21, 23, 26, 28, 29, 34, 37

These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

Note it could be a hardware problem If you can't get it to work an appointment at the Genius Bar of an Apple store is in order.

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