Within the last two weeks, my mac mail is having trouble sending mail. I'm getting the message "trying to log into thie SMTP account failed." Then I get "Mail can't verify the identity of 'mail.mac.com'." What do I do?

Hello,

Apple killed off MoblieMe's servers... smtp.mac.com & mail.mac.com.

Surprised it works at all, since this was 2 months ago!?

Do not delete the old account yet. sign up for an iCloud account if you haven't.

I understand .mac mail will still come through. Do not delete the old account yet.

You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.

iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...

On second step where it asks "Description", it has to be a unique name, but you can still use your email address.

IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

•Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

•Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

•

Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.

Thanks to dpepper...

https://discussions.apple.com/thread/3867171?tstart=0

Yes you can, even from 10.3.9 or 10.4.11, you just can't use the other sync services, but an IMAP eMail account works fine.

Is it smtp.mail.me.com or smtp:mail.me.com that it's reporting?

I too have this problem so I thank you for asking it and then to BDAqua (and dpepper) for resolving it. Mine is still not working so I'll direct

that question to BDAqua. Thank you again.

Hello there, I thank you for detailing directives to Sueleet as I too have the same probs as her. I followed everything you said, including adding a proper password to the prev. signed up for iCloud account. My mac OS is only 10.4.11 (old by today's standards) and hence could not sign up for any of the new icloud offers. Anyway, I got the same pop ups that sue leet did and hence I will reply now to your question above.

The prompt I am now getting is " cannot send mssg using the server smtp.mac.com (BUT i am notusing this - I changed everything like you said to use the IMAP) It asks me to choose a different outgoing mail server but only gives me the one to choose from. Which is smtp.mail.me.com (i thought this was the right one) but i"m getting the error mssg from MAC.com.

I then got a pop up saying UNABLE TO VERIFY..., so I overrode that too like sue said/did and after about 30 min. 50 held mssgs left my outbox.

I have two problems now - the incoming mail is coming in duplicated (must i delete the old mac.mail acct to stop this?) and also is there anything I can do to stop all the pop ups or must I keep over riding them all?

Thank you in advance

Hi Anne,

Move any eMails you need from the old account to the new one, then you can Delete the old account.

On the mssg...

Try this...

Mail Preferences>Accounts>Account Information>Outgoing Mail Server (SMTP):click on that & choose Edit Server List, highlight mac.com & click Remove Server.

THank you BDAqua, it appears I'm not getting any more prompts and since deleting the mac acct per your instructions I'm also no longer getting any duplicate emails. You are a GENIUS. 😀 I'll test run this new acct out for the next few days and see if any other problems arise.

Thank you again. It's so nice to have a problem solved so quickly and with so much ease.

Great to hear, thanks Anne! 🙂

BTW, feel free to start a new question of your own anytime you have a question that's a bit different.

I am having similar difficulties, using Mail 3.6 and 10.5.8. I do not want to sign up for iCloud. Is there another alternative?

I am trying to use gmail instead, through my Apple mail program and getting the same messages reported by sueleet: "Mail con't verify the identity of 'smtp:mail.me.com."

I recently reconfigured gmail for IMAP (again! sigh!), carefully following their instructions for IMAP, deleting my old gmail / IMAP account and creating a new one using my gmail address.

I do still have a me.com account but have discontinued its usage, switching everyone over to use of my gmail address.

When I override the error message and SEND anyway, I then get this error message: "Cannot send message using the server Gmail." followed by a message .... "Ok gitmap ready for requests" followed by a series of numbers.

I recently tried to solve the problem by following instructions for correcting problems with a certificate, since the error message I was then getting was that the certificate associated with IMAP was inauthentic. When I looked more deeply into this in utlities>keychains, I discovered that the certificate was a POP certificate attached to an IMAP account. I'm not sure how I created that problem and did not know how to correct that.

The instructions I was following are here: http://b.rthr.me/wp/?p=356

Another issue / question: the server list shown on my email includes [my name as shown in my gmail account] and [gmail]. When I get the error messages, that box shows both of these as "offline" now. Why? And why are they both appearing when I now have only one email account in Mail?

I have two important mailings to get out and cannot get either one to leave my Outbox. Thanks for any assistance.

BDAqua,

You finally solved my long-lasted problem with mac.com email frustration. Thank you!

Anne, did you ever get it fixed?

Generally asking in a topic that's marked solved will not be seen by helpers... at least in a timely manner. 🙂

Great to hear, thanks Carla. 🙂

This same email issue just started happing to me this weekend on my old G5 running 10.5.8. I had been using my original .Mac settings up until now without any problem, so I've tried recreating the account using the IMAP settings BDAqua listed in this thread, but now the server keeps rejecting the password. I can however log into my iCloud account thru Safari, so I know the username and password are correct. (Albeit trying to actually click the Mail icon causes the browser to crash, but that's neither here nor there...)

I hope someone can help me solve this issue, but I'm feeling like iCloud has finally turfed the older OSes and you have to upgrade your hardware to Intel processors and your OS to Lion if you want to do something as simple as check your email.

Thanks in advance.