I am trying to help my Mom over the phone to open her CD tray on a PPC G-4 iMac - "Desk Lamp" style. F12 is not working.
I am trying to assist my mother on the other side of the country. She has the 'Desk Lamp' G-4 and cannot get the CD tray open. I tried several things over the phone beginning with F-12. Nothing is in the tray and nothing is working to open it. Any suggestions?
iMac, Mac OS X (10.5.8), PPC G-4