I'm doing updates to apps on my iPad and it's saying that it needs to update my payment info and it won't accept my security code. It worked before and I made recent purchases. I put in the credit card info fresh and I still get the same error. I wonder if this is related to my iCloud's corruption issues. Thanks for any help!
iPad, iOS 5.1.1, 16GB
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
If they are debit cards that might be why, not all seem to still work, and they might no longer be accepted at all in some countries.
For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).
I've got the same problem I'm trying to buy a ringtone I've put my card details in but it won't accept it my card is a visa debit but on the list it just says visa could it be that
It says I had a problem with a previous purchase and I must update my credit card info. But when I put it all in then it doesn't take it. Can you help? I tried to do the steps you provided but no solution
The iTunes Store no longer accepts debit cards in most countries.
Awww that's too bad. That's like saying I have to have a certain credit score to purchase apps. It also makes me pay interest if I'm not careful. That interest could be used to buy more apps. I hope Apple changes their policy.
"Invalid security code" error means your card issuer isn't authorizing iTunes to use the card. The error is actually a general error and doesn't necessarily mean you're typing in the wrong CVV. It can be caused by a security hold on your card that may only be affecting iTunes purchases, insufficient funds, actually typing in the wrong CVV, or other issues but only your bank can tell you why this is happening. When you get a prompt saying there is a billing issue with a previous purchase, it means that your bank or credit card company didn't authorize iTunes to receive payment for something purchased with your account. When you try to update payment info, iTunes is asking permission to receive payment from your card issuer, and they're not authorizing that.
Call your bank to resolve the issue with the card or use an iTunes Gift Card to take care of an unpaid balance.
Hi, my mum banks with the bank as me and my account will not accept my card but it had only happened recently but i need to of this problem can be resolved or an alternative way round it.
You should be able to use a debit card as long as long as you're not setup for Family Sharing and have created a child account (under 13) in the Family Sharing preferences.
Well that's pretty stupid it's like apple saying you gotta have a credit card to do business with them not everyone can get a credit card smh
itunes also not accepting my master card or any other card like visa so any other solution?? I'm from pakistan you have any idea what kinda card gonna accpet itune??
I'm undergoing the same is
Won't accept my debit card security code
