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Help - Safari won't open it just bounces, installed Java 2012-04 but java preferences is not picking it up

I''m new to the MacBook, I've got a late 2007 model running Lion 10.7. I installed iLife and removed some junk (software installed from previous user that was not properly licensed) then tried to open Safari. The icon just bounced and I got the error Safari quit unexpectedly. I downloaded the new Java that should fix the Flashback Malware issue (I did this because in the log it stated that garbage collection was turned off) onto my thumb drive, installed it on the Mac, opened Java Preferences and it only lists the 32 and 64 bit Java SE6. So now what???

MacBook, Mac OS X (10.7.4)

Posted on Aug 31, 2012 10:13 AM

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5 replies

Aug 31, 2012 11:31 AM in response to star21499

Right or control click the Safari app in the Applications folder then click Get Info.


For Version. If you see 5.1.6 or 5.1.7 updating to Safari 6 may help. Apple has not posted a standalone Safari 6 intaller but there is a workaround.


Click here > Safari Quits Every Time Opened: Apple Support Communities


Then click the link posted by: gregoryfromcork


That will automatically download this file > Safari6Lion.pkg.download


Now quit Safari.


Go to your Downloads folder and double click that file and follow the instructions for installing.


Then restart your Mac, try Safari.

Aug 31, 2012 3:34 PM in response to star21499

Boot into the recovery mode, CMD+R on restart, reinstall Lion. That should fix the Safari issue. I recommend staying away from version 6 + until you get your feet wet. There's no Java issue because you have the latest, as long as you installed the Java Runtime Environment when you launched the Java Preferences app. Both 32- and 64-bit versions are at 1.6.0_33-b03-424

Help - Safari won't open it just bounces, installed Java 2012-04 but java preferences is not picking it up

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