HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
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Q: When I listen to a song that I may want to buy, the tune will play for maybe 6 seconds out of maybe 90. It just stops.
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Aug 31, 2012 3:12 PMby b noir,HelpfulPerhaps try resetting your iTunes Store Cache.
Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:
... and then click OK.
Restart your iTunes, and head back to the Store. Are you getting full previews now?
