HP Device Monitor Memory Issues

Have you contacted HP?

If you are running any HP software please uninstall it following HP's instructions. That will probably take care of your issue.

Greetings Chris,

Which all-in-one printer are you using?

Is it connected via usb or network?

Let's try and get this fixed 🙂

Hi Chris,

The best course of action would be to remove the HP Monitor. This will allow your printer to still function, but not slow the entire system down.

This will remove the features provided by the HP Monitor.

Removing the HP Monitor will not remove the core functions of the rpinter.

Hello Christopherfromnorthbayvillage,

Thanks for the post. With this one, another option and I would like to share this with the community that may be experiencing similar issues, would be to remove or turn off ink alerts.

Regarding ink alerts and other messages that reoccur after hitting OK on the pop up. I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop. Simply hitting OK on the pop up does not terminate the alert. You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center.

Please make sure that we are acknowledging the ink alerts and such IN the message center.

If these steps do not resolve the issue, there is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts.

I hope this helps....

I work for HP but my posts and replies are my own....Thank you!

How do I remove it, when i try to move it to the trash it says it can not be removed becauae it is open. If i go to activaty monitor and quit it, it will reopen on its own in a matter of seconds. What do i do?

Hello LouRusso041,

With this one, try the following: Go to Finder/Go/Hewlett-Packard folder/device utilities and click and drag it to the trash from there without opening it. Hopefully this will allow you to remove.....Good Luck!

I work for HP but my posts and replies are my own....Thank you!

found a solution have the same issues for quite sometimes now. here you go

open System preferences

select print and scan

select the printer ie: HP Officejet Pro 8500 A910a

right click then select reset printing system

it will deleet all available printer in your preferences

just add it again

now you can check your activity monitor and viola inkjet3 is gone!!

then if you want to follow 4stix procedure

go to library

then printer

select Hp

then delete HP utilities..

Hope it helps CHEERS

I've got an HP 8600 and noticed that the HP Device Manager process was always grabbing cpu (no more than 3%) more than what I think a simple monitor task should be. Reading other posts about this, it seems HP has not dealt with it - so here is what I did to remedy it.

You can't delete / rename the process because it is running, and killing the process in Activity Monitor doesn't work because it immediately respawns the process. so..... Boot in Safe Mode to do the work...

Reboot your system and immediately after the startup chime, press the SHIFT key to invoke SAFE MODE bootup. When the login screen appears, in the top right corner, in red, you should see "SAFE MODE". If not, redo this step.

Login. Then in Finder, select Go, Go to Folder and enter "/Library" without the quotes

Navigate to Printers / hp / hpio

In this folder you'll find an app called "HP Device Monitor.app". Drag this to your Desktop for now. This should now have removed the app from this folder. Don't worry about the other file(s) there - leave them.

Restart your system and log in. Test printing to your printer. All should be good - and the HP Device Monitor is history.

Your mileage may vary - but this is how I removed this seeminlgy low value add cpu time waster from my system.

Should you have issues with printing after performig this procedure, just drag the app from your Desktop back to the "hpio" folder and restart. All should be back as it was. Otherwise, after you are satisfied you haven't lost printing functionality, you can toss the file off your Desktop into the trash.

Good luck.

I heartily express my thanks to 13orPkooBcaM. Been working on this, literally, years [HP forums, especially, proving misguided and worthless] until reading you. I found no need to operate in "Safe Mode," nor to restart, etc. My procedure:

In Finder, select Go, Go to Folder and enter "/Library" without the quotes

Navigate to Printers / hp / hpio

In this folder you'll find an app called "HP Device Monitor.app". Drag this to your Desktop for now. This should now have removed the app from this folder. Don't worry about the other file(s) there - leave them. [ . . . ]

As a result, Activity Monitor now displays HP Device Monitor still running, utilizing 0.0% CPU, though curiously 521 threads, which may be related to its previous, rambunctious mayhem. I did not quit the process. The .app remains, chastened, on my desktop.

IMHO HP's apps are total garbage. Whenever I see them installed on a Mac, the first thing I tell users is to uninstall all HP apps. They are generally poorly written are rarely kept up-to-date.

The only exception that comes to mind is scanning. Cannot say, myself, but have heard others claim that uninstalling in entirety left them shortchanged on some scanning functions, and wish i had clarification whether Apple or third-party -issued drivers and apps suffice. I have found some utility in the "HP Scan.app," per se [e.g. batch/bulk feed, w/ stored presets, etc. on the 8600]. But said app is right there in front of me. I can use it or leave it alone. I know where it resides. I can readily interrupt it, as with any other proper app.

The horror is crap that malfunctions, can be identified by name, and cannot be located with OS X Spotlight or any other reasonable means,.

What I will say to anyone seeking assistance with HP printers in OS X is this –– by all means, steer clear of HP Support Forums. I say this not out of hatred or animosity. Simply pragmatism. Your odds of gaining correct guidance there are worse than the 5,000:1 odds posted this year against Leicester winning the Premier Football League championship. Just statistical objectivity. On second thought, I guess Leicester proves that you might find a solution from HP, but London bookies still gave even better odds that Elvis would be found alive in 2016, so go ahead and look.

The worst offenders there are HP employees. I utterly admonish their manner, e.g. posting "solutions" which are, even by their own admission, untested, unknown and, by definition, unreliable, dangerous, counterproductive––in a word, worthless. They thus offer advice which is utterly wrong, apart from describing, with precision, the method for us to formally congratulate them in the forum.

One must treat HP as a hardware manufacturer, alone [which they do, frankly, quite well]. They do not understand the service sector. They cannot assist users with operational services. Above all, they know not OS X.

The moral of the story: HP is simply, and horribly misguided. Their employees post crap. [But don't say so on their forum––I've seen moderators rebuke complaints in like language, when the complainant was fully correct that a particular piece of HP advice was manifestly hokum.] This is not their individual fault. It is, in fact, a testament to the perfection of HP's trainig process. One will note that they post crap with perfect uniformity. This is sad, but it just is so. Their training must be improved.

While we're analyzing London bookmaker bets, case in point –– I'll offer 200:1 to anyone who can, utilizing all search-engine spiffiness you care for, or whatever, even knowing what you now know, find this solution on an HP Support Forum, within the past ten years' postings, apart from the mention I there made today, referring people to the above solution offered by 13orPkooBcaM.