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few keys of keyboard are not responding

few keys of macbook pro keyboard are not responding

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 1, 2012 7:18 AM

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Question marked as Best reply

Posted on Sep 1, 2012 2:18 PM

http://support.apple.com/kb/TS1381


Best.

13 replies

Mar 1, 2013 7:39 AM in response to Rohitvats3

I have this same issue. Operating system 10.6.8. The keys 7,u,m,; among others stop working. They will start on their own. Nothing seems to correct the problem. I feel that it is a software problem not a hardware. I did all of the reset; press num lock; change repeat key, restart, etc., etc. It is not particular program dependent either. It will occur with any program running. As mysteriously as the keys stop functioning, they begin functioning again. As with others it is really annoying and does have to be addressed.


Never any thing spilled on keyboard either. It is not the hardware. that much I am convinced of.

Aug 29, 2013 1:37 PM in response to Rohitvats3

My daughter's macbook air has had this problem. Somehow, she manages to enable mouse keys and then it stays enabled and she can't log back in. The article http://support.apple.com/kb/TS1381 doesn't address how to disable mouse keys when you can't log in because mouse keys are enabled! Hitting the option key five times does not seem to work when you are not logged in.


Here is how we solved the problem and I hope this helps someone else. We took a USB keyboard off a desktop computer and plugged it in to the macbook air. This keyboard worked fine and we were able to type the password to log in.


Once logged in, we then did system preferences-->universal access-->mouse and discovered that the box was checked next to "press the option key five times to turn mouse keys on and off." We unchecked the box--problem solved.


I don't know how she managed to check that box, but once checked, leaning on the option key must turn on mouse keys. Then, she walks away from the computer and has to wake it and log in and she can't (until her mother remembers the trick about using a USB keyboard!).

Sep 18, 2013 11:49 AM in response to Rohitvats3

I have the same issue with a mid 2011 MBAir. Mine started last week with the number 5 key. It just wouldnt work. Then a couple of days later, pressing the 4 key typed 45 and all of a sudden 5 worked again but pressing it also typed 45. The next day R and T followed suit with both typing rt when you pressed either, and within an hour f and g (typing fg for either) and then v and b (typing vb for either) joined in. So a straight diagonal line from 45 through RT and FG to VB within a couple of days. So I checked further and the two Function keys, f4 (launchpad) and f5 (lower screen brightness), which are above the 4 and 5 key, also behave the same (pressing either will dim the screen and also show the launchpad).


So the problem seeped from the top of my keyboard to the bottom.

few keys of keyboard are not responding

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