4 Replies Latest reply: May 15, 2014 8:30 AM by Mayabose Branched to a new discussion.
sanjaypathak Level 1 Level 1

How to restore Phone without losing data

iPhone 3GS
  • Allan Sampson Level 10 Level 10

    No data should be lost when restoring an iPhone - not unless there is a problem with the iPhone's backup.


    All iTunes content on the iPhone - all music, tones, movies, tv shows, audio and print books, and apps should be in your iTunes library on your computer.


    All photos transferred from your computer via the iTunes sync process should remain on your computer.


    Photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera - especially before restoring an iPhone.


    Contacts, calendar events, notes, and Safari bookmarks can be synced with supported applications on your computer.

  • amosberton Level 1 Level 1

    Do you have iCloud? What iPhone isit, if you restore it and then when the screen comes up you can chose to restore via iCloud and the last time it synced, iCloud syncs automatically so you should have the data backed up. And even if it didn't sync last time it can't have been that long before that it synced. You'll at the least get back most of your data even if you can't restore via iCloud.


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  • coracool Level 1 Level 1

    When you make backup, right click your iPhone in your iTunes' sidebar, then select "Restore from Backup". iTunes should ask you now what backup you want to restore from, just select the latest one (should be preselected) and it should start to recover lost data from iPhone.

  • Mayabose Level 1 Level 1

    IMPORTANT: you should be talking to Apple or a data recovery specialist.


    If the os on your phone is intact and just in recovery mode (DFU) then there are utilities available to break out and it MAY be accessible. Here is a link to someone who documented getting out of DFU.


    http://themobileexperience.blogspot.com/2009/02/how-to-get-iphone-out-of-recover y-mode.html


    Proceed at your own risk, I still will reccomend talking to Apple or a specialist. What is above is the only thing I can think of.