HT201685: Find the software version on your iPhone, iPad, or iPod

Learn about Find the software version on your iPhone, iPad, or iPod
hazellee116
Level 1 (0 points)

Q: IPOD Touch 4th Gen

No audio through internal speakers. Do have audio only by using headphones. Is it a hardware issue?

Thanks in advance.

iPod touch

Posted on Sep 1, 2012 9:20 AM

Close
hazellee116

Q: IPOD Touch 4th Gen

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Sep 1, 2012 9:23 AM in response to hazellee116
    Level 10 (190,692 points)
    Apple Watch
    Sep 1, 2012 9:23 AM in response to hazellee116

    - Insert/remove the headphone plug a dozen times or so. Try cleaning out/blowing out the headphone jack.

    Try the following to rule out a software problem.

    - A reset. Nothing is lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory settings/new iPod.

    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. :Like a bad headphone jack.

    Apple will exchange your iPod for a refurbished for this price:

    Apple - Support - iPod - Repair pricing

    A third-party place like the followingwill replace the jack for less. Google for more places.

    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens