My wife and I saved two years to get our new Mac. After several months of being unable to update our iPhones we finally plugged them in. My step-son updated his phone, including iTunes and now I'm locked out for 90 days? He has his own account

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My wife and I saved two years to get our new Mac. After several months of being unable to update our iPhones we finally plugged them in. My step-son updated his phone, including iTunes and now I'm locked out for 90 days? He has his own account

My wife and I saved for more than two years to buy our new Mac desktop model. Her son used the computer to update his iPhone as his laptop crashed months ago. We had been sharing my wife's ancient Dell product and could not update our phone for several months before we got the new computer due to connectivity issues. I was waiting to update my iPhone to the new OS because I was told by a third party that I needed to get some information off the old computer first which still has connectivity issues. In the meantime, he updated his iPhone last week. I plugged my phone in two days ago to send some pictures to my wife and decided to just go ahead and chance updating my phone too. After updating the iPhone I had to go back into iTunes to get my music onto the phone. I finally figured that out but there were 441 songs that I purchased that weren't "on" this computer yet. I go to download them and get told I have to wait 86 more days until I can download those songs. We have separate accounts and have NEVER shared anything other than the desktop computer. Are my wife and I really going to be punished by Apple for being "good parents" and letting her child use our computer? He's getting married in less than 86 days. If he buys music between now and then will he be able to download it, without purchasing his own computer? Is his fiance going to have to buy a seperate computer if she get's an iPhone and wants to start her own iTunes account?

This is asinine.

iPhone 3GS, iOS 5.1.1

Posted on Sep 1, 2012 2:19 PM

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Answer 1

Sep 1, 2012 3:15 PM in response to bass_singer

Welcome to the Apple Community.

Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.

If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes.

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Answer 2

bass_singer Author

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Sep 3, 2012 6:09 PM in response to Winston Churchill

Winston - Thank you for the information. We do have our own iTunes accounts and user accounts on the computer. So, is it simply that he did not log out of his iTunes? If he logs out of his iTunes account and then I log into mine (or do I need to re-log in to mine perhaps) should that solve the 'problem"?

Thanks in advance.

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Answer 3

HACKINT0SH

Level 5

5,804 points

Sep 4, 2012 1:04 AM in response to bass_singer

It's not the loggin in that causes the lockouts. It's when you log in, and then either use iTunes match, or download from the Cloud that you associate the Apple ID with the device.

You are allowed 2 free associations. The first time you do this on a new device, and you can switch to a different Apple ID once after that. If you switch agian, then you run into problems for 90 days.

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Answer 4

pflip

Level 1

10 points

Nov 26, 2012 12:16 PM in response to Winston Churchill

mr. Churchill, While we respect your knowledge in general Re: Macs ,in this particular thread you either do not care or you do not have the needed info. the people have allready explained that they have both individual user accts and individual itunes accts and still cannot use auto downloads on both accts for 90 days. It is not a issue of misusing the downloads without paying, it is simply a matter of wanting to have thier own music snyched accross thier own accts on thier macs and ipods,iphones,ipads,etc. I have seen this problem in many different forums and your attempt to answer in every forum is basically the same, and does not work or inform at all. so please research the issue further and try to get to the bottom of this problem, And belive me it is getting to be a larger problem by the day as people run up against it. there were 7 people in line at the genius bar with the same problem the other day, I was told it is getting huge. and they do not have a cure.

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