error code 3194 please help ıphone 4 wont restore,

Hello everyone


Having a problem with iphone 4 while trying to upgrade from 4.3.5 to 5.1.1.


iPhone 4 wont restore!!!!!! it gives 3194 error.


the phone is bought in Russia and there is no sim lock


On the screen, it says connect to itunes


please help what should I do?

iPhone 4

Posted on Sep 1, 2012 4:09 PM

Reply
3 replies

Sep 1, 2012 4:12 PM in response to Cansinp

Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

  1. Install the latest version of iTunes.
  2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
  3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
  4. Try to restore from another known-good computer and network.
  5. If the errors persist on another computer, the device may need service.

Sep 1, 2012 4:13 PM in response to Cansinp

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.

  1. Update to the latest version of iTunes.
  2. Verify the computer's date and time are accurate.
  3. Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
  4. Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
  5. An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
  6. Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
  7. Test restoring while connected to a known-good network.

Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).

Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.

Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error code 3194 please help ıphone 4 wont restore,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.