N30H
Level 1
(0 points)
Q: Ipod not able to play videos
A tv series that I have downloaded from itunes will not transfer onto my ipod classic instead I get an error message saying it cannot be played on this ipod. Can anyone please help?
planb77
Level 7
(32,341 points)
Sounds like you are trying to sync the HD version of the TV Episode. You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the iPod Classic as it uses a resolution that is to high for the iPod's smaller LCD screen. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock
