Q: i have a frozen ipod touch the screen has multicolored vertical lines and is non responsive any ideas?

I had this problem before and what I did was I pressed the lock and home button at the same time and held it until it restarted. Hope this helped xxx

If that does not work:

Try:

- iOS: Not responding or does not turn on

- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.