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Phone screen is black and will not light up

PHone screen went black no display

iPhone 4S, iOS 5.1

Posted on Sep 2, 2012 7:51 AM

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Posted on Sep 2, 2012 8:09 AM

Reset, hold both home and power buttons until iPhone begins to start, usually takes about 10 seconds of holding both buttons. If still nothing, restore firmware with iTunes on computer. If still nothing, iPhone 4S has Warranty, make Genius reservation and take to Apple for resolution.

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Question marked as Best reply

Sep 2, 2012 8:09 AM in response to Sharonlk

Reset, hold both home and power buttons until iPhone begins to start, usually takes about 10 seconds of holding both buttons. If still nothing, restore firmware with iTunes on computer. If still nothing, iPhone 4S has Warranty, make Genius reservation and take to Apple for resolution.

Phone screen is black and will not light up

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