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My ipod nano 3rd gen. is not recognized by my computer or itunes. Support page does not help.

My macbook is not recognizing my 3rd gen. ipod nano after I reset the ipod. THe finder not itunes recognizes it. Can someone help?

Posted on Sep 2, 2012 8:31 AM

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1 reply

Sep 2, 2012 2:31 PM in response to leighzimmy

If you have not already, disconnect the iPod and restart your Mac. Do this to Reset the iPod.


http://support.apple.com/kb/HT1320


Once the Mac restarts, run iTunes and connect the iPod.


If that does not help, try putting the iPod into Disk Mode


http://support.apple.com/kb/HT1363


then, connect it to the Mac running iTunes. It's possible that iTunes will tell you that you need to Restore the iPod.

My ipod nano 3rd gen. is not recognized by my computer or itunes. Support page does not help.

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