raaymedeiros

Q: error 2005

My ipod shuffle doesn't restore!

iPod shuffle, Windows XP

Posted on Sep 2, 2012 8:21 AM

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Q: error 2005

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 2, 2012 1:47 PM in response to raaymedeiros
    Level 8 (39,823 points)
    Mac OS X
    Sep 2, 2012 1:47 PM in response to raaymedeiros

    As a test, shut down (power off) your computer.  Disconnect all USB devices, including any USB hub.  Do this to Reset your shuffle

     

    http://support.apple.com/kb/HT1655

     

    Start up computer, with only standard USB keyboard and mouse (if used normally).  Run iTunes and connect the shuffle to a direct USB port on computer.  Try doing a Restore again to see if the problem recurs.  If it now works, there may have been a conflict with another USB device, or it may have been an issue with the shuffle not getting enough power when sharing the USB bus with other devices.

     

    If the problem still recurs, please post back.  Also, it may help to know the shuffle model.  This acticle shows the four types

     

    http://support.apple.com/kb/HT1719