HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
lcoulson
Level 1 (0 points)

Q: in scientific calculator mode the 7 8 9 numbers/area doesn't work on ipod touch, how can I rectify this?

The screen is not touch sensitive in the area covered by the 7 8 9 numbers when the ipod is in the horizontal (in scientific calculator orientation) - the rest of the screen is fine. But because of the ares affected I cannot even log on to internet as the password needed has the letters in the affected area!! Frustrating!!

 

Any idea how to correct this - in simple terms please as I am not very technical at all!!

There are no physical marks or scratches on the screen in the area affected.

iPod touch

Posted on Sep 2, 2012 9:05 AM

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lcoulson

Q: in scientific calculator mode the 7 8 9 numbers/area doesn't work on ipod touch, how can I rectify this?

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  • by lllaass,

    lllaass lllaass Sep 2, 2012 9:08 AM in response to lcoulson
    Level 10 (190,692 points)
    Apple Watch
    Sep 2, 2012 9:08 AM in response to lcoulson

    Try the following:

    - A reset. Nothing is lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory settings/new iPod.

    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order