Water damage iPad

Question

Level 1

6 points

Water damage iPad

My water bottle leaked inside my backpack and got my iPad wet. The iPad didn't work, so I put it in rice (per recommendations); this afternoon I left it out in the sun and noticed that the remaining condensation evaporated from the screen.

At that point, I turned on my iPad. It worked; I could surf, access my books, etc. However, it worked only in bright, direct sunlight, i.e. the only way I can view my screen is if I held it directly in the hot sun. If I moved it into the shade, I can't see it.

What's wrong? Does anyone know how to get this fixed? Did some light display go out in the iPad?

iPad 2, iOS 4.3.3

Posted on Sep 2, 2012 1:44 PM

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Answer 1

Sep 2, 2012 1:45 PM in response to edicus

Did some light display go out in the iPad?

Something like that.

Apple will replace the iPad for $249.

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Answer 2

Sep 2, 2012 3:43 PM in response to edicus

Try using the bag/(new) rice for a longer period.

More info.

http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage

http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html

 Cheers, Tom 😉

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Answer 3

Sep 2, 2012 4:19 PM in response to edicus

Your backlight is dead,.

You will have to get a new one.

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Answer 4

edicus Author

Level 1

6 points

Sep 2, 2012 4:32 PM in response to Johnathan Burger

How do I do that? Do I take it to an iPad repair shop? For all intents and purposes, the iPad is working, all the features/ applications worked. It's just that I couldn't see the screen in a normal room, can only see the screen if I shine a flashlight or view it in direct sunlight. I went to Settings to turn off Auto-Brightness/ turn brighness up all the way... didn't work either. My friend thinks the LCD is screen is shot.

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Answer 5

Sep 2, 2012 4:34 PM in response to edicus

You need to take it to Apple. Other places void your warranty.

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Answer 6

Sep 2, 2012 6:07 PM in response to edicus

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.

Apple will provide a replacement iPad for:

iPad model	Out-of-Warranty Service Fee
New iPad	$299
iPad 2, iPad	$249

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/

You can get the iPad repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided.

iPad Repair & Screen Replacement Services

http://www.ifixyouri.com/16-ipad-repairs

RepairZoom iPad Repair

http://www.repairzoom.com/ipad-repair.html

Mission Repair

http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm

iGadgetResQ

http://www.igadgetresq.com/ipad-repair/

 Cheers, Tom 😉

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Answer 7

wetIpad

Level 1

0 points

Oct 24, 2012 12:52 PM in response to edicus

does the Apple store do the diagnostics for free?

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Answer 8

Jpents

Level 1

0 points

Dec 16, 2012 10:14 PM in response to edicus

You can get a backlight repair on the motherboard from MyiBroke.com - Not sure what iPad you have but here is the link http://www.myibroke.com/ipad-dim-backlight-repair-82a

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Answer 9

carl wolf

Level 6

14,631 points

Dec 16, 2012 10:26 PM in response to Jpents

You should avoid doing any business on a website that has a spelling error. The "myibroke.com" website has more than a dozen spelling errors on the first page. Be aware!

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Answer 10

carl wolf

Level 6

14,631 points

Dec 16, 2012 10:27 PM in response to wetIpad

"does the Apple store do the diagnostics for free?"

Call them.

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Answer 11

Jpents

Level 1

0 points

Dec 16, 2012 10:36 PM in response to carl wolf

Good eye. I will email them now and give them a heads up. Not sure if its grounds to not do business with them though, I heavily reasearched them before sending my iPhone in the first time and was unable to find any negative reviews. I have used them on multiple occasions and they were nothing but professional and saved my butt!

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Answer 12

Jpents

Level 1

0 points

Dec 16, 2012 11:41 PM in response to Jpents

UPDATE: I emailed MyiBroke not even an hour ago and have already received a response

"Jay, Thanks for pointing that out. I will make sure that the spelling errors are corrected in the morning. We really appreciate you taking the time to show us a kindness! Have a Merry Christmas

Hayden"

Chris, we are all human and capable of making mistakes. I would much rather help resolve a problem vs attempting to drive business away from a company who is offering a much needed service. For me to get an email response with in an hour of contacting a company on the east coast who is not likely open at 2am is more than impressive in my book. When is the last time you emailed a business in the middle of the night and they responded that fast?

WARNING - Do not do business with a company that doesnt provide amazing customer service - BE AWARE!

lol @ Chris - End rant

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