Restore iPod nano in DFU mode?

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Level 1

9 points

Restore iPod nano in DFU mode?

I have a 6th gen nano (received a few months back in the battery replacement programme for 2nd gen nanos) which suddenly stopped working. I have tried holding Power + Volume Down buttons to reset without success.

Holding down these buttons while it is connected to a mac causes it show up as a 'USB DFU Device' in System Profiler. It does not appear in the side bar in iTunes, but iTunes does give an error message: 'The iPod software update server could not be contacted. The server does not support this version of iTunes'. iTunes is up to date and I'm running ML on this machine. (Have also tried it under older versions on other macs with Lion and SL.)

I have read suggestions to erase the nano, but it does not mount on the desktop or appear as a device in Disk Utility under OS X, or show up as a recognized device on a Windows machine.

Any suggestions?

Posted on Sep 2, 2012 2:31 PM

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Answer 1

planb77

Level 7

32,446 points

Sep 4, 2012 1:38 PM in response to signius

First download and install the latest version of iTunes from here on top of the current instance if possible.

http://www.apple.com/itunes/download/

B-rock

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Answer 2

signius Author

Level 1

9 points

Sep 5, 2012 12:30 PM in response to planb77

I had updated to 10.8 only a fortnight ago, but figured I'd give the suggestion a shot. Upon connecting the nano for the first time after reinstalling iTunes, it stayed on 'waiting for ipod' for a _long_ time before giving a new error message:

"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. An unknown error occurred (1601)."

Subsequent attempts to connect give the original error: 'The iPod software update server could not be contacted. The server does not support this version of iTunes'. It is still showing up in System Profiler as a USB DFU Device. Quitting and re-opening iTunes get it to display the error again, so it is seeing it, and recognizes that it needs to be restored, but can't process it for some reason.

Google turns up a lot of jailbreak stuff for error 1601; will sift through and report back if I find anything that makes a difference.

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Answer 3

planb77

Level 7

32,446 points

Sep 5, 2012 1:14 PM in response to signius

Sounds like a plan. As for the iPod has been detected error, have you worked through the suggestions in this document as necessary?

iPod nano: Error message saying that iPod 'could not be identified properly'

B-rock

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