Death in the family - iPad unlock?

You have to restore the device within iTunes. You want to use the same computer that was used to sync with so that you can restore the app data and settings. You can restore with any other computer, but you will lose everything on the iPad.

Instructions can be found here.

http://support.apple.com/kb/ht1212

You will probably have to use recovery mode.

http://support.apple.com/kb/ht4097

My girlfriend passed away and I have her I pad and it is locked and I do not have the org receipt and I do not know her passw

How do you restore as demo ???

You can restore using the computer the iPad was last backed up to by starting iTunes on the computer, attach the USB end of the cable, then while holding the home button on the iPad connect the dock connector end of the cable to the iPad. That puts it in recovery mode, and proceed to then restore from the last backup. That will remove the passcode and restore all the content in the last backup that was performed.

outside of knowing the passcode, there is no other way to unlock it.

Apple cannot unlock it, there is no backdoor or default passcode.

Restore it with any other computer using the latest version of iTunes. You will lose all of the contents, but you will have a working device.

You can try to call Apple support to get a temporary password to his iCloud account in hopes that he had his iPad backing up to iCloud. If he was setup to backup to iCloud, then you could reset teh device, and restore from iCloud, so you don't really lose anything. This is a long shot, as this method could be abused, but they might allow you to do a password reset over the phone based on teh circumstnaces...

Under the circumstances, ScottyBob, the best solution is just to restore as Demo has said, face the loss of the content, and have a working iPad. If he was as non-tech savy as you have said he probably did not have an iCloud account, especially since he did not use other devices from what you say.

Any further updates? I have a similar situation - I had given my old iPad to my Dad to use in hospital and he died. I went to set it up for my step-brother and lost the piece of paper with Dad's password. Now it is locked. I dont care about erasing anything - there was hardly anything on it. I just want to be able to use it again so I can give it to my step-brother. I tried that restore process and that didnt work - even though it was my laptop that the iPad was last set up with.

If you have proof that you were the original purchaser of the iPad, take that proof

to a physical Apple store, and they may be able to help you. Sorry to hear of your loss.

FYI: You replied to a 3 year old thread. In the future, it would be better to start a new

thread of your own.

He did start one on his own, and I responded to that one earlier. I think the person just took the time to post to other threads as well. how to unlock iPad after my Dad died

Thank you, ChrisJ4203. I have not yet seen any of his other threads.

I edited with a link after my original post. Hope that helps.