how can i unlock a device using icloud?
how can i unlock a device using icloud?
Do you mean a lost device that you previously locked using the "Find my ..." feature of iCloud? If so, enter the passcode you set on the device itself.
10 replies
Please supply More detailed information... what, Exactly, do you wish to do...
I was testing the "find my device' feature on the icloud.com site. I found my "mac mini" and clicked the "Lock" feature. Next, my mac automatically turned off, then it came back on, but only with a blinking "?" showing on the screen. Now, I am having trouble unlocking my mac in icloud. it still shows as "locked" in icloud. thanks for your help! ;-)
Julian, I cannot seem to get to the password on the locked device (my mac mini) because there is a blinking "?" on the screen. I'm assuming that is a result of me locking it. How can I get past this blinking "?" on my screen?
You don't unlock it in iCloud. You unlock it on the device by entering the passcode directly.
It appears that I am going to have to take my mac into an apple store...according to this statement on the link that you sent to me:
"Only Apple retail stores or Apple Authorized Service Providers can unlock computers protected by a firmware password, such as passwords set with Find My Mac."
...unless there is some other way to unlock it. I can't get past that blinking question mark (?) by typing my password.
HI Anamusic, do you have a suggestion for how i can unlock my mac? I locked it in icloud and now i'm having trouble unlocking it.
Sorry... No...
After reading the link Julian supplied I drew the same conclusion as you...
'...It appears that I am going to have to take my mac into an apple store..'
You need to enter the 6-digit passcode you chose when enabling the remote lock.
I had the same problem after I locked my Macbook to test the feature. Afterwards, it rebooted and started displaying an icon of a folder with a flashing ?.
I rebooted it again by holding down the power key for about 10 sec. Then after it chimed, immediately held down the Option key until I was prompted for the passcode. Then I was prompted for boot options..chose Macintosh HD (not Recovery). At this point a locked computer screen was displayed including cells for entering the passcode again.
After that, my computer started normally.
how can i unlock a device using icloud?