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How can I change Album Art without iTunes Match reverting it back?

I spent way too much time yesterday testing out different ways to make this work. Essentially, not matter what I do, I can change artwork on one device and it will populate to the others, but when I "Update iTunes Match", the artwork will revert to the old artwork. It's like iTumes match has already decided the artwork I have given them so far is permanent.


The only artwork changes I can get to permanently sitck are albums that had no artwork previously.


I have tried


  • Deleting the music files from the computer entirely, just in case there was artwork embedded in the files causing the problem.
  • Deleting ALL of the artwork folders from the iTumes folder on my main machine.
  • Turning off iTunes Match on everything, even iOS devices and just using the main machine.


It is a tease because I can be on my main machine, change some artwork, and I can see it almost immediately change on my Apple TV and my Macbook Air. Everything looks great, then you come back later, your main Mac has performed a "Update iTunes Match" and the time you spent updating your artwork is now lost.

Posted on Sep 3, 2012 9:23 AM

Reply
38 replies

Oct 21, 2012 4:11 AM in response to Stefan Lautner

Hi,


Call it bad programming on Apple's part.

The same issue existed with MobileMe syncing, nicknamed chasing the tail.

Obviously iCloud has the priority, so the ONLY way to update older artwork, is to delete it from Match/iCloud.

What annoys me is that I lose the DATE ADDED data which is what I base my smart playlists on.

Using DATE MODIFIED has its own issues.

The upside is that the new art matches the iPad and Retina display resolution.

All pre-iPad art was smaller.


I remember when the first iPod (photo) looked fine with thumbnails.

More annoying is Apple's constant allowing publishers to remove and reupload their music, which causes mismatches with original data.

Oct 24, 2012 1:55 AM in response to mavelasco

He mavelasco,


sorry to interfere your enthusiasm but the only thing you made is whether to add an artwork for an album not containing album artwork yet - then your are a lucky one: iCloud add your new cover. But when your album already had an album artwork the only thing you made is a local replacement in the local cache "~/Music/iTunes/Album\ Artwork/". Just check your library at other devices or delete the local cache to recognize that iCould did not update your cover. This is what this thread is all about.


Regards

Stefan

Oct 25, 2012 3:36 AM in response to Stefan Lautner

It is always best to ensure that all your Song metadata (including Artwork) is in order prior to loading into iCloud.


Removing the local and iCloud versions of a Song is straightforward.


Working with local Song file and iTunes Match switched off - you can adjust metadata as required.


Once content, sign-in to iTunes Store and start the iTunes Match process - the correct version will be made available in iCloud - note you may need to re-download from iCloud to force change on all devices.

Dec 8, 2012 10:50 AM in response to Dogcow-Moof

Read my instructions above mate.

Hopefully soon the update to 11.0.1 or whatever where they said missing artwork will also include the fix for replacing artwork.

The engineers do know about this glitch, which is also causing Match to lose music.

Will keep pestering them.


iTunes 11 in general is frustrating especially the new search capabilities which have been really dumbed down and giving errors.

Sep 23, 2013 11:38 AM in response to Yumbo

I want to revisit this issue now that iOS 7 and iTunes 11.1 have been released. With all the latest installs I was having changing artwork then noticing that it reverts to what is in itunes match, just as others have described in threads like this. So based on what I read on the threads I took the following steps to remedy the situation:

1. Delete the albums in question from iTunes and iCloud.

2. Turn off iTunes match.

3. Re-import the deleted albums to iTunes.

4. Correct the artwork.

5. Turn iTunes Match back on and allow it to re-upload the files.


Most people report that those steps fixed the problem, but with the latest software I now have a situation where the artwork is correct on my iMac in iTunes but wrong everywhere else (iPhone, iPad).


Still seems to be a bug. Does Apple read these threads?

Anyone have an idea?

Sep 23, 2013 1:24 PM in response to pretsky

Obviously not a priority for Apple.

They have fixed a few glitches that came with iTunes 11.

There are new issues, with workarounds.


As for cover art and match, it's all about matching metadata in Album Artist and caching.

The data must match the iTunes listing.

You must delete from iTunes and you may need to restart iTunes.

Reimport the song, and allow the art to populate. If there is no art, paste it in, and then allow the match.

It then should appear on your device.


There are some albums which refuse to play nice, for some reason.

Oct 23, 2013 5:46 PM in response to Starhawk

key menu option: "Consolidate Files..."


I have been struggling with the same problem with artwork reverting for a few years now. I have just now discovered that if I right click on the album I am having problems with and choose: "Consolidate Files...", it finally seems to work. What's more, I can update the album in iTunes and watch it update in almost real time on my iPhone. It's amazing!


Here is the exact sequence I used:

1. Get info on a track in the album and "copy" (Cmd-C) the artwork you want, or have the artwork handy in the Finder.

2. Delete the artwork on the album. The easiest way is to right-click on the album and check the box next to the empty artwork box and select OK to close the info window.

3. Right-click on the album again, and choose "Consolidate Files...", then confirm your choice with the "Consolidate" button.

4. Now open the album info dialog again and paste (from the copy in #1) or drag the image from the Finder into the artwork box. If pasting, click on the emty artwork box first to make it active and then paste.

5. Close the info window with OK.

6. Finally, "Consolidate Files..." on the album again as in #3.


I'm not sure if all this is necessary, but it worked for me. Maybe some subset will also work. Also, there may be other causes for this problem, so I'm not sure if this solves all cases.


Hope it works for others.

Oct 28, 2013 3:25 AM in response to mcovill

Hmmm, I guess I spoke too soon. Unfortunately, after 4 days of fixed artwork, it actually reverted. Insane. Strange, as I just upgraded to Mavericks. I wonder if that reset something, I can't believe the old artwork is still floating out there in the cloud. Sorry for the red herring. Have to go back and waste some more time trying to figure it out again.

Nov 17, 2013 12:47 PM in response to YumboHD

Another one of my albums which refused to display any art, has been resolved by logging out of match on my iPhone and then back in.


The consistent inconsistency by Apple software continues as the last time I logged out and in when switching to a new device, only 2 of the 3 holdouts appeared with corresponding cover art.


This while not the fault of Apple, but the content administrators initially due to inconsistent metadata which iMatch depends on, ultimately should be moderated by Apple.

How can I change Album Art without iTunes Match reverting it back?

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