My ipad is locked and it tells me to update my icloud but the screen is not responding to my touch?

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My ipad is locked and it tells me to update my icloud but the screen is not responding to my touch?

How do I get my screen unlocked so that I can update my ipad. The screen is not responding to my touch, instead it is telling me... " This ipad hasnt been backed up in 12 weeks. Backups happen when this ipad is plugged in, locked and connnected to wi-fi". Does this mean that I cant use this untill it is all done backing everything up? And how do I begin to use it since it says its locked?

Posted on Sep 3, 2012 8:55 AM

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Answer 1

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Sep 3, 2012 8:56 AM in response to squid1188

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

After it boots up again, you will be able to use the iPad. You should backup the iPad like the message is telling you to do.

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