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im getting this ios error message - could not be restored an unknown error occured (20000)

How do i go about solving this issue, i'm trying to restore my son's ipod to reset his password that he had forgort and it's giving me this error message.


what do i do now?


Thanks

Lori Park

iPod touch

Posted on Sep 3, 2012 2:04 PM

Reply
1 reply

Sep 3, 2012 2:07 PM in response to loripark

Error 20000-20008: This error may indicate that you have a USB communication failure due to a damaged USB 30-pin Dock Connector cable, out-of-date USB device drivers or firmware, or that other USB devices connected to your computer are interfering with iTunes communicating to the iOS device. Try restarting the PC and testing again with a different USB port. If you are using a custom Windows Theme Pack, revert to the default theme pack, restart, and try to restore.

im getting this ios error message - could not be restored an unknown error occured (20000)

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