Q: How do I reset the password. I requested forgot password e-mail but got no response.

Before you assume that you got no email from Apple, did you check your junk folder or spam folder (if you have one) in your email account. Some of their emails have been known to find there way into those folders.

Did you reset the password according to these instructions that can be found by clicking on the appropriate links?

Frequently asked questions about Apple ID

If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See How to change your Apple ID password if you'd like more information.

Was this issue ever resolved. I am experiencing the same thing. I've checked junk folders and nothing.