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chrispycreme Author

Level 1

0 points

change securtiy questions

I have forgotten the answers to my original security questions or I am just typing incorrectly. When I change my security questions and answers and hit save, and then try to use my account, they ask me the original security questions again, not the new ones i just set up. Any help or ideas?

iPhone 4S

Posted on Sep 3, 2012 4:16 PM

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2 replies

Level 1

35 points

Sep 3, 2012 4:20 PM in response to chrispycreme

Reset ur browser, go back to applied.apple.com and try again. I'd add a rescue email too, then u can send the reset email.

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Level 1

0 points

Jan 9, 2013 7:25 PM in response to chrispycreme

that happened to me too. I rang apple and they fixed it for me, they just reset the questions

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change securtiy questions

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