HT203521: Get help using iCloud Contacts, Calendars, or Reminders
Learn about Get help using iCloud Contacts, Calendars, or Reminders
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Aug 17, 2014 4:32 PM in response to SKDJEby Monta Z,THIS WORKS!: )
I've had this problem ever since I got ICloud, months ago. I finally decided to sit at my computer all day until I figured it out and I finally found the answer!It's just a setting in Outlook-- a hard to find setting! I've given the link below, but also pasted the instructions here. Need to re-start and wait a few minutes for the changes to take place, but it worked for me! On this same page are also instructions for other apps and devices.
Outlook
- On the Tools menu, click Trust Center, and then click Add-ins.
- View the add-ins and application extensions that are categorized as follows:
- Active Application Add-ins Lists the extensions that are registered and currently running in your Office program.
- Inactive Application Add-ins Lists the add-ins that are present on your computer but are not currently loaded. For example, smart tags or XML Schemas are active only when the document that references them is open. Another example is the COM add-ins that are listed in the COM Add-ins dialog box. If the check box for a COM add-in is selected, the add-in is active. If the check box for a COM add-in is cleared, the add-in is inactive. To learn how to open the COM Add-in dialog box, see the section called Turn off or manage the installed add-ins.
- Document Related Add-ins Lists template files that are referenced by currently open documents.
- Disabled Application Add-ins Lists add-ins that were automatically disabled because they are causing Office programs to crash.
If you find "ICloud Outlook ADd-in" is listed in "Disabled Add-Ins", click to highlight it, and then find "MANAGE: COM Add-ins" below and click "Go".
You will then see a list of all "Add-ins". Make sure ICloud Outlook Add-in is checked.
You should now see it moved from "Disabled" to "Inactive". Restart your computer and it should become active. It will take a few minutes to sync once you restart and open Outlook.