iWork offline - Maintenance

Question

Level 1

6 points

iWork offline - Maintenance

Hi

I am having some difficulty with syncing pages docs and I think I have narrowed the fault down to a partially upload doc that is sitting on the server. However, I am not allowed to delete any files or make any changes.

When I try to delete, i get the message 'Error has occured communicating with the server' and then a message saying iWork is locked due to maintenance...

I would simply like to delete everything from my iWork pages and start again, any ideas?

Thanks in advance,

Mark

Posted on Sep 5, 2012 4:05 AM

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Answer 1

Sep 5, 2012 4:12 AM in response to hostel6

We are talking about the iWork page at http://icloud.com ? (And not iwork.com, which is terminated?)

Someone else posted with a similar issue in early August:

iWork locked for maintenance each time I try and delete/download an iWork file from the web.

and the conclusion was that is was an Apple server problem: someone else found that it cleared itself after a bit. You could try Support - http://www.apple.com/support/icloud/contact/ - you may get into an argument with them over whether you should pay for it.

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Answer 2

hostel6 Author

Level 1

6 points

Sep 5, 2012 4:55 AM in response to Roger Wilmut1

Thanks Roger.

Yes I was referring to iWork within iCloud and not the terminated service.

I was hoping that I didnt have to rely on apple support for this as I can feel the life draining from me already. I definately dont want to pay!

Mark

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