TS1410: iTunes: iPod not recognized in iTunes and Mac desktop

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Raghav17
Level 1 (0 points)

Q: My Mac is unable to detect an older version of the ipod shuffle, please advice

My older version of ipod shuffle is not recognized in Mac

iPod shuffle

Posted on Sep 5, 2012 9:35 AM

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Raghav17

Q: My Mac is unable to detect an older version of the ipod shuffle, please advice

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  • by planb77,

    planb77 planb77 Sep 5, 2012 12:30 PM in response to Raghav17
    Level 7 (32,341 points)
    Sep 5, 2012 12:30 PM in response to Raghav17

    Is this the first time you are trying to connect this iPod Shuffle to this Mac?  Is the Mac running the latest version of iTunes (which is 10.6.3 at the time of this writing)?

     

    Make sure that the connections on each end with the Shuffle and the connection to the Mac's USB port are nice and snug.  If nothing else try another USB port.

     

    It wouldn't hurt to also reset the Shuffle with it still connected to your Mac.

    Resetting iPod Shuffle

     

    B-rock

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 5, 2012 2:11 PM in response to Raghav17
    Level 8 (39,823 points)
    Mac OS X
    Sep 5, 2012 2:11 PM in response to Raghav17

    Also, if your older shuffle is 2nd gen, make sure you are not using the USB cable that came with a 3rd or 4th gen shuffle.  The connector is different.