every time i try to update software it asks me to close Microsoft Database Daemon SyncServicesAgent Close these applications and try again. i cannot close them becase i cannot find where they are open help as i cannot update

You can find how to here:

http://www.bing.com/search?q=close+sync+services+agent

http://www.bing.com/search?q=what+is+mac+os+x+sync+services

http://support.apple.com/kb/TS1627

http://support.apple.com/kb/TS2481

Be sure you have quit all Office applications including Entourage and Outlook. If that doesn't solve the problem:

Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Locate the process, select it, click on the Quit icon in the toolbar then click on the Force Quit button.

Thanks Kappi, clear message and consequently easy fix! Al the best! Alan