Since getting my new ipod classic 160g I get a message after syncing that says The ipod Randy's ipod cannot be ejected because it contains files that are in use by another application. I have to go to my computer to eject.

Since getting my new ipod classic 160g i get a message after syncing that says theipod cannot be ejected because it contains files that are in use by another application. I have to go to my computer to eject. I should be able to eject from itunes. Is this an ipod or itunes problem and is it going to be fixed by an update soon?

iPod classic, Windows Vista

Posted on Sep 5, 2012 3:08 PM

Reply
8 replies

Sep 6, 2012 7:11 AM in response to Randyale

This is an issue with your PC and one of it's applications that is accessing your iPod's Hard Drive. Such culprits often include AntiVirus software that may be configured to scan external disks that are attached to your PC.


Is the Enable Disk Use option ticked from under your iPod's Summary tab in iTunes? If so, remove it and apply the configuration change by clicking the Apply button in the lower right hand corner of iTunes.


Then try ejecting your iPod again.


B-rock

Dec 28, 2012 2:11 PM in response to Randyale

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.

Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.

Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.

Note that this is a good, general process any time you can't access any file.


In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Since getting my new ipod classic 160g I get a message after syncing that says The ipod Randy's ipod cannot be ejected because it contains files that are in use by another application. I have to go to my computer to eject.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.