Ipod suddenly will not turn on or charge

Question

Ipod suddenly will not turn on or charge

My ipod will not turn on or charge. I have tried both plugging into computer and plugging into wall direct and left "charging" all day.

The only thing that comes on the screen is the "low battery charging screen" (red battery with lightning bolt below) when I press a button while it is plugged in. My computer does not recognize that the device is plugged in. I have had no battery problems before this happened two days ago. Battery life has always been strong.

Any other suggestions? Please help!

iPod touch, Windows 7

Posted on Sep 5, 2012 4:11 PM

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Answer 1

lllaass

Level 10

210,423 points

Sep 5, 2012 4:15 PM in response to Ryan.Dunnigan

See the not-charging topic of:

iPod touch: Hardware troubleshooting

Have you tried another cable?

Another charging source? Does iTunes see the iPod when you connect to your computer?

Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.

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Answer 2

Sep 5, 2012 4:37 PM in response to lllaass

Thanks for the tips.

I have tried multiple cables, wall charger and plugging into (multiple) computers. Neither iTunes nor my computer are recognizing the device when it is plugged in. I have also tried leaving plugged in over night on both powoer sources.

I have tried holding both buttons to reset. The screen quickly flashes white then goes back to:

Holding the home button to bring into recovery mode also has no effect.

Do you have any other suggestion?

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Answer 3

lllaass

Level 10

210,423 points

Sep 5, 2012 4:40 PM in response to Ryan.Dunnigan

Just an appointment at the Genius Bar of an Apple store.

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Answer 4

VaneeG

Level 1

0 points

Oct 7, 2012 5:05 AM in response to Ryan.Dunnigan

i have the smae problem.. did you find a solution??

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Answer 5

Dieghost

Level 1

0 points

Nov 6, 2012 9:57 PM in response to Ryan.Dunnigan

Did you find the solution? Im having the same issue

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Answer 6

DFC1976

Level 1

0 points

Nov 15, 2012 3:38 AM in response to Ryan.Dunnigan

I have the same issue and also tried the different options to try and resolve with no luck ... if anyone has found a solution to this please advise?! 😀

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Answer 7

Sep 5, 2013 3:53 PM in response to Ryan.Dunnigan

I have the same issue. Did you ever find a solution? This is my daughters iPod and I have no idea how to fix it. PLZ HELP

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