HT203477: Final Cut Pro X 10.1 and later: Troubleshooting basics

Learn about Final Cut Pro X 10.1 and later: Troubleshooting basics
barbroinseattle

Q: Visual media disappearing during playback

The media in my project is suddenly and randomly disappearing during playback. I am seeing just a black screen and hearing audio.

 

I'm running required specs and have the most updated version of FCP X. I've imported all the media into the event. Anyone have any ideas?

Final Cut Pro X, OS X Mountain Lion (10.8.1)

Posted on Sep 5, 2012 4:48 PM

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Q: Visual media disappearing during playback

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  • by Tim Moran 1973,

    Tim Moran 1973 Tim Moran 1973 Sep 5, 2012 8:53 PM in response to barbroinseattle
    Level 1 (33 points)
    Video
    Sep 5, 2012 8:53 PM in response to barbroinseattle

    I have this problem from time to time. It happens mostly when I do multicam. The only "quick fix" I know it to change the opacity fromm 100% to 99%. the clip(s) will then show.

  • by andynick,

    andynick andynick Sep 6, 2012 1:45 AM in response to barbroinseattle
    Level 5 (4,938 points)
    Video
    Sep 6, 2012 1:45 AM in response to barbroinseattle

    Have you tried trashing your preferences?

     

    Unexplained faults like this can often be fixed by clearing out FCP X's preferences (for some reason, they get knotted up from time to time).

     

    Download Digital Rebellion's Preference Manager (free, simple to use, and perfectly safe, both to download and use).

    http://www.digitalrebellion.com/prefman/

     

    With Preference Manager, you can backup the Prefs when FCP X (or any of the Apple Professional Applications) are working normally. Then when either of the applications are acting strangely, Trash the Preferences, then Restore from your backups (just a mouse-click).

     

    If you trash the prefs and don't restore them, you will need to manually restore all your FCP X settings again, so it's a great idea to backup Preferences from time to time when FCP X is working well, then your backups are up to date.

     

    Doesn't fix every problem, but it fixes a lot.

    ___________________

     

    If trahsing the preferences doesn't work, open one of your video files with QuickTime and press Cmd+i to open the inspector, then post back with the full details shown.

     

    Andy

  • by barbroinseattle,

    barbroinseattle barbroinseattle Sep 7, 2012 11:02 AM in response to Tim Moran 1973
    Level 1 (0 points)
    Sep 7, 2012 11:02 AM in response to Tim Moran 1973

    Thanks Tim, it seems like the issue affects different frames at different times... really weird!

  • by barbroinseattle,

    barbroinseattle barbroinseattle Sep 7, 2012 11:04 AM in response to andynick
    Level 1 (0 points)
    Sep 7, 2012 11:04 AM in response to andynick

    Thanks Andy - this is interesting! I have had several "new" issues with fcp and I wonder if preferences are the culprit. It's suddenly acting sluggish and odd.

     

    I'm also trying pluraleyes software for the first time on this project - it seems to do screwy things with the audio.