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Apple getting worse and worse?

I am a huge fan and occasional user of Apple since the 80s and buy exclusively Macs since 2006 and have become a power user.

I buy the newest machine every 1-2 years.

I currently own an MBA 11, 2011, i5, 4GB, 256GB SSD. ( also Ipad, iphone)

Since Lion and now Mountain Lion- both of which I love from the User Interface standpoint my experience is getting worse and worse over the years, though:


- I see the spinning beach-ball often

- yesterday mail was so unresponsive I couldnt type an email

- it seems that iCloud doesnt care what I am doing it claims the full internet bandwidth (I have 8Mbps) for itself whenever it feels like it

- now iphoto (which gives me lots of beachballs) just crashed while I was editing a picture

- lots and lots of times, the mac does not wake from sleep and instead I have to hold the on-button for 8s to restart the hard way

- sometimes something is clogging up the CPU and then the fans kick in and they never come down although no processes are running that require lots of resourses, then I have to restart to get the fans to behave like normal again

-sometimes I cant quit iTunes, whenever I quit it restarts all by itself- again rebooting is the only solution


All in all my experience is slowly moving from: "it just works!" to "it is becoming a nuisance!"


I am working with my computer almost all day every day, so I really need it to work smooth in order not to waste my time.


But I am mostly using mail, Office 2011 and iphoto, skype and a few other things - nothing that resource intensive and of course all my system is running the most recent versions of everything and I verified and repaired disk permissions recently.


I am starting to look at Windows machines again if it goes on like this.


Anyone else like this? Any suggestions for help?

MacBook Air, OS X Mountain Lion (10.8.1)

Posted on Sep 6, 2012 3:11 AM

Reply
13 replies

Aug 29, 2017 8:29 PM in response to AppleFAN06

I am a Mac Pro, late 2013 user. I'm an Art Director/ Designer, sole prop; I am experiencing more and more annoying restrictive security situations as a single user; after installing Sierra this week, tried to use Apple TV airplay and got asked for my AirPlay code...I had never been asked before and do not look forward to talking to a tech to find out what that IS ? ...think it's prolly a Sierra thing. I have to say, the so called improvements in the OS and the interconnectivitity have resulted in frustration and allot of down time. Having been a dedicated Apple user for 20+ years, I can see myself migrating to non-Apple, like so many other friends. I am proud to say I "rode the Apple wave" when it was easier and a pleasure to use. These are the kinds of issues I see as "getting worse". Maybe with Steve gone, there is simply less 'responsible imagination'.

Sep 6, 2012 9:02 AM in response to AppleFAN06

Please read this whole message before doing anything.


This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.


These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.


Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.


Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.


Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.


When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.


Step 1


Copy or drag — do not type — the line below into the Terminal window, then press return:


kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'


Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.


Step 2


Repeat with this line:


sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'


This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.


Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.


Step 3


launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'


Step 4


ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null


Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.


Step 5


osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null


Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.


You can then quit Terminal.

Sep 6, 2012 9:25 AM in response to Linc Davis

1:

com.rim.driver.BlackBerryUSBDriverInt (0.0.64)

at.obdev.nke.LittleSnitch (3864)

2:

com.rim.BBDaemon

com.microsoft.office.licensing.helper

com.bombich.ccc

com.bjango.istatlocaldaemon

com.adobe.fpsaud

at.obdev.littlesnitchd

3:

com.paragon.ntfs.upd

com.paragon.ntfs.trial

net.culater.SIMBL.Agent

jp.buffalo.NASPower

com.rim.RimAlbumArtDaemon

com.bjango.istatlocal

at.obdev.LittleSnitchUIAgent

com.microsoft.silverlight.debugproxy

com.macpaw.CleanMyMac.trashSizeWatcher

com.macpaw.CleanMyMac.helperTool

com.divx.agent.postinstall

4:

com.paragon.ntfs.upd

com.paragon.ntfs.trial

net.culater.SIMBL.Agent

jp.buffalo.NASPower

com.rim.RimAlbumArtDaemon

com.bjango.istatlocal

at.obdev.LittleSnitchUIAgent

com.microsoft.silverlight.debugproxy

com.macpaw.CleanMyMac.trashSizeWatcher

com.macpaw.CleanMyMac.helperTool

com.divx.agent.postinstall

5:

FFHelperApp, BlackBerry Device Manager

Sep 6, 2012 9:55 AM in response to Linc Davis

sorry for that:


/Library/Components:

.DS_Store



/Library/Extensions:

tun.kext



/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

ApplicationEnhancer.framework

AudioMixEngine.framework

CDOInterAction.framework

DivX Toolkit.framework

DotMacKit.framework

EWSMac.framework

FxPlug.framework

HPDeviceModel.framework

HPPml.framework

HPServicesInterface.framework

HPSmartPrint.framework

MindFortress.framework

NotesLib.framework

NyxAudioAnalysis.framework

PMPluginsFramework.framework

PMPluginsFramework4.framework

PMPluginsFramework68kAligned.framework

Pantomime.framework

PluginManager.framework

ProFX.framework

ProMetadataSupport.framework

RIM_VSP.framework

RimBlackBerryUSB.framework

SharedMenusCocoa.framework

Sparkle.framework

SyncManagerCommon.framework

SyncManagerMedia.framework

TuneUpDater.framework

XSKey.framework

expat.framework

iLifeFaceRecognition.framework

iLifeKit.framework

iLifePageLayout.framework

iLifeSQLAccess.framework

iLifeSlideshow.framework

iTunesLibrary.framework

libMagick++.framework

libMagick.framework

libWand.framework

libbz2.framework

libcharset.framework

libcurl.framework

libical.framework

libiconv.framework

libjasper.framework

libjpeg.framework

libpng.framework

libtiff.framework

libxml2.framework

libz.framework



/Library/Input Methods:



/Library/Internet Plug-Ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Disabled Plug-Ins

DivXBrowserPlugin.plugin

EPPEX Plugin.plugin

FirefoxAPI.bundle

Flash Player.plugin

JavaAppletPlugin.plugin

Musicnotes

NPSVG3.zip

NPSVG3Carbon

NPSVG3ReadMe.html

OVSHelper.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

Unity Web Player.plugin

Unused

VLC Plugin.plugin

Windows Media Plugin

flashplayer.xpt

iPhotoPhotocast.plugin

nsIQTScriptablePlugin.xpt



/Library/Keyboard Layouts:



/Library/LaunchAgents:

at.obdev.LittleSnitchUIAgent.plist

cn.com.zte.usbswapper.plist

com.bjango.istatlocal.plist

com.rim.BBAlbumArtCacher.plist

com.rim.BBLaunchAgent.plist

de.novamedia.NovamediaDiskSupressor.plist

jp.buffalo.NASPower.plist

jp.buffalo.NASPower_pla.plist

net.culater.SIMBL.Agent.plist



/Library/LaunchDaemons:

at.obdev.littlesnitchd.plist

com.adobe.fpsaud.plist

com.apple.aelwriter.plist

com.bjango.istatlocaldaemon.plist

com.bombich.ccc.plist

com.microsoft.office.licensing.helper.plist

com.rim.BBDaemon.plist



/Library/PreferencePanes:

Flash Player.prefPane

FunctionFlip.prefPane

NTFSforMacOSX.prefPane



/Library/PrivilegedHelperTools:

NasNavigator2.app

com.bombich.ccc

com.bresink.system.securityagent

com.microsoft.office.licensing.helper



/Library/QuickLook:

GBQLGenerator.qlgenerator

iBooksAuthor.qlgenerator

iWork.qlgenerator



/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

DesktopVideoOut.component

DivX Decoder.component

DivX Encoder.component

FCP Uncompressed 422.component

LiveType.component

XviD_Codec 1.0 alpha.component



/Library/ScriptingAdditions:

Adobe Unit Types

Adobe Unit Types.osax

SIMBL.osax



/Library/Spotlight:

GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter



/Library/StartupItems:

BRESINKx86Monitoring

CoreDuoTemp

EyeConnect

ParallelsTransporter

rEFItBlesser



/etc/mach_init.d:



/etc/mach_init_per_login_session.d:



/etc/mach_init_per_user.d:



Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle



Library/Fonts:

AM273___.TTF

AM274___.TTF

AM277___.TTF

AM278___.TTF

AM281___.TTF

AM282___.TTF

Brush Script

CATHSGBR.TTF

DOTMATRI.TTF

DOTMBold.TTF

Everet2.ttf

cheyenne.ttf

dali____.TTF

encodings.dir

fonts.dir

fonts.list

fonts.scale

matrs___.ttf



Library/Frameworks:

DotMacKit.framework

MindFortress.framework

PMPluginsFramework68kAligned.framework

libical.framework



Library/Installer Logs:

TTP4 Installationsprotokoll



Library/Internet Plug-Ins:

.DS_Store



Library/Keyboard Layouts:



Library/LaunchAgents:

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.6334F5E6-12C8-48D4-A3E2-CEB 23D36E786.plist

com.apple.FolderActions.enabled.plist

com.apple.FolderActions.folders.plist

com.apple.SafariBookmarksSyncer.plist

com.divx.agent.postinstall.plist

com.macpaw.CleanMyMac.helperTool.plist

com.macpaw.CleanMyMac.trashSizeWatcher.plist

com.microsoft.silverlight.debugproxy.plist

com.zeobit.MacKeeper.Helper.plist



Library/PreferencePanes:

Opera Preferences

Sep 6, 2012 10:26 AM in response to AppleFAN06

Please read this whole message carefully, especially the warnings, before doing anything.

1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.

2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.

3. You should either remove or update the following system modification(s), if an update is available from the developer:

N/A

and definitely remove at least the following:

CleanMyMac

DivX

MacKeeper

SIMBL

4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. In some cases it may be necessary to re-download or even reinstall the software in order to get rid of it. I can't be more specific, because I don't install such things myself. Please do your own research.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.

6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.

Remove the "MacKeeper" crapware as follows.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions, nor do I intend to repeat the test.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select Go Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. A dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall button. All the functional components of the software will be deleted. That's the only useful feature of "MacKeeper:" it deletes itself. Reboot.

Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.

The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.

Uninstall SIMBL as follows. Back up all data before making any changes.

Select Go Go to Folder… from the Finder menu bar, then enter the following text in the box that opens:

/Library

A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.

Application Support/SIMBL

InputManagers/SIMBL.bundle

LaunchAgents/net.culater.SIMBL.Agent.plist
ScriptingAdditions/SIMBL.osax

Log out and log back in.


Make sure you never reinstall SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.

Sep 6, 2012 11:22 PM in response to Linc Davis

First: thank you so very much for all your effort up to now!


It becomes apparent that there is stuff on my computer from AGES of previous installs all carried over by Apple's (tremendously helpful) migration assistant that I always use when I get a new Mac.


I am inclined to go with the fresh install but I have a few questions.


- how can I do a clean install- is there an option when I install the OS - I cant remember having seen this

- do I really have to redownload the whole OS 10.8.1 as it seems the installer dissappeared

- does migration assistant have an option where I can restore all my fotos, emails, music, maybe even previous websites and saved passwords, saved WiFi passwords but not the other junkware?


Again- so many thanks up to here- looks like we are very close to actually solve this.

Sep 7, 2012 5:23 AM in response to AppleFAN06

Back up all data to at least two different storage devices, if you haven't already done so. The backups can be made with Time Machine or with a mirroring tool such as Carbon Copy Cloner. Preferably both. You must be certain that you can restore everything to the state it's in now.


Boot into Recovery (command-R at startup), launch Disk Utility, and erase the startup volume with the default options.This operation will destroy all data on the volume, so you had be better be sure of your backups. Quit Disk Utility and install OS X. When you reboot, you'll be prompted to go through the initial setup process. That’s when you import the data from one of your backups. For details of how this works, see here:


Using Setup Assistant


Import only "Users" and "Settings" – not "Applications" or "Other files." Don't import the Guest account, if it was enabled on the old system. Test. If the problem is still there, you have a hardware fault. Take the machine to an Apple Store for diagnosis.


If the problem is resolved, reinstall your third-party software cautiously. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.


Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.

Sep 7, 2012 8:07 AM in response to AppleFAN06

All your personal data will be restored.


To repeat, before erasing the boot volume, you need at least two complete, independent backups -- one is not enough to be safe. You must also be certain that both of the backups ran without errors. If you have any doubts at all about your ability to carry out this procedure, don't do it. Get someone more experienced to help you.

Apple getting worse and worse?

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