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Why am I getting "To update this application, sign in to the account you used to purchase it" when I try to download the iMovie update?

This is strange. I have never recieved this error message on any other Software update. This is a two week old machine. Why is this happening?

MacBook Pro, Mac OS X (10.6.7), 2.53 Ghz Intel Core 2 Duo.

Posted on Sep 6, 2012 6:11 AM

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8 replies

Sep 6, 2012 8:21 AM in response to admiralmpj

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.


The iLife apps on a new Mac must be accepted into the user's Mac App Store (MAS) Apple ID. Open the MAS, sign into your account, go to the Purchases pane where you should find the htree preinstalled iLife apps with Accept buttons. Once you have accepted them into your account you should be able to update them until the next major paid upgrade.

Sep 18, 2012 10:10 AM in response to Dah•veed

That's been my problem. I am signed into the Mac App Store, through my account butthis one update, iMovie is telling me that I cannot update because I didn't sign in through the right account. Every other bit of Software will update...all the other iLife Apps have updated, except iMovie.


This is a software issue. One solution is to have delete the App and repurchase, but I don't think I should have to do that and give Apple MORE money for something, frankly, THEY screwed up.

Why am I getting "To update this application, sign in to the account you used to purchase it" when I try to download the iMovie update?

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